FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 24615443 · Received March 17, 2026

Report

Report Number
1823260-2026-00935
Event Type
Malfunction
Date Received
March 17, 2026
Date of Event
February 19, 2026
Report Date
March 17, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE GLUC3 REAGENT LOT NUMBER WAS 882312 WITH AN EXPIRATION DATE OF 31-AUG-2026. THE CUSTOMER CLEANED THE SAMPLE PROBE INTERNALLY, AND THE ISSUE WAS RESOLVED. THE INVESTIGATION DETERMINED THE EVENT WAS DUE TO A CONTAMINATED SAMPLE PROBE.

Description of Event or Problem · 0

THE INITIAL REPORTER COMPLAINED OF A DISCREPANT LOW RESULT FOR 1 PATIENT SAMPLE TESTED FOR GLUCOSE HK GEN.3 (GLUC3) ON A COBAS C 303 ANALYTICAL UNIT. THE INITIAL RESULT WAS 1.90 MMOL/L. THE PHYSICIAN QUESTIONED THE RESULT AS IT DID NOT CORRESPOND TO THE PATIENT¿S CLINICAL CONDITION. THE REPEAT RESULT WAS 4.58 MMOL/L. THIS RESULT WAS BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
682483 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown