FDA Adverse Event Malfunction Summary report: N

INNOVANCE ANTITHROMBIN

MDR report key: 24588395 · Received March 13, 2026

Report

Report Number
9610806-2026-00006
Event Type
Malfunction
Date Received
March 13, 2026
Date of Event
February 14, 2026
Report Date
April 20, 2026
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
JBQ
PMA / PMN Number
K242952
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SIEMENS FILED THE INITIAL 2026-00185755-1-1 ON 13-MAR-2026. ADDITIONAL INFORMATION RECEIVED 13-APR-2026: THE COMPLAINT HAS BEEN INVESTIGATED AT SIEMENS WITH THE FOLLOWING OUTCOME: THE INFORMATION PROVIDED, INCLUDING PRINTOUTS RELATED TO THE REPORTED ANTITHROMBIN MEASUREMENT, WAS THOROUGHLY REVIEWED. NO ABNORMAL BEHAVIOR WAS OBSERVED IN THE REACTION CURVES, AND NONE OF THE RESULTS WERE FLAGGED BY THE SYSTEM. THE PROVIDED BACKUP DATA DID NOT CONTAIN ANY ADDITIONAL RELEVANT INFORMATION. FURTHER INVESTIGATION USING THE PATIENT SAMPLE WAS NOT POSSIBLE, AS THE SAMPLE WAS NO LONGER AVAILABLE. A REAGENT-RELATED CAUSE WAS EXCLUDED, AS QUALITY CONTROL RESULTS WERE WITHIN THE ACCEPTABLE RANGE. DURING A SERVICE VISIT, AIR BUBBLES WERE DETECTED WITHIN THE WET SYSTEM OF THE INSTRUMENT. THE CUSTOMER SERVICE ENGINEER REPLACED THE COMPLETE TUBING OF THE WET SYSTEM. DURING FLUSHING, IT WAS OBSERVED THAT THE WASH STATION OF THE REAGENT PIPETTOR WAS OVERFLOWING, AND A RUBBER STOPPER WAS FOUND OBSTRUCTING THE DRAIN OF THE WASH STATION AND WAS REMOVED. FOLLOWING THESE CORRECTIVE ACTIONS, NO FURTHER AIR BUBBLES WERE OBSERVED. AFTER THE SERVICE INTERVENTION, THE SYSTEM OPERATED WITHOUT FURTHER ABNORMALITIES. BASED ON THE AVAILABLE INFORMATION, THE ROOT CAUSE OF THE DISCORDANT RESULT COULD NOT BE DETERMINED. THE SYSTEM WAS RETURNED TO NORMAL OPERATION FOLLOWING REPLACEMENT OF SERVICE PARTS, AND NO PRODUCT-RELATED FINDING WAS IDENTIFIED. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED A SIEMENS REGIONAL SUPPORT CENTER TO REPORT THE OBSERVATION OF A FALSELY LOW ATIII RESULT OBTAINED ON ONE PATIENT SAMPLE ON A BCS XP INSTRUMENT. SIEMENS IS INVESTIGATING THE ISSUE. NOTE: THE INNOVANCE ANTITHROMBIN REAGENT IS MARKETED IN THE UNITED STATES UNDER SIEMENS MATERIAL NUMBER (B)(4). THE 510(K) NUMBER DOCUMENTED IN SECTION G4 IS FOR THE US PRODUCT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE OBSERVATION OF A FALSELY DEPRESSED ANTITHROMBIN (ATIII) RESULT WHILE USING INNOVANCE ANTITHROMIN KIT LOT 03784 ON A BCS XP SYSTEM. THE ERRONEOUS RESULT WAS REPORTED TO THE PHYSICIAN(S). ANOTHER SAMPLE OF THE SAME PATIENT WAS REPEATED ON THE SAME INSTRUMENT. THE REPEAT RESULT WAS HIGHER THAN THE ERRONEOUS RESULT. THE REPEAT RESULT WAS REPORTED, AS THE CORRECT RESULT, TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
568321 INNOVANCE ANTITHROMBIN ANTITHROMBIN II QUANTITATION JBQ SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH 03784

Patients

Seq Age Sex Outcome Treatment
1