FDA Adverse Event Malfunction Summary report: N

EARLYVUE VS30

MDR report key: 24586796 · Received March 12, 2026

Report

Report Number
9610816-2026-100498
Event Type
Malfunction
Date Received
March 12, 2026
Date of Event
February 13, 2026
Report Date
March 12, 2026
Manufacturer
PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
Product Code
DQA
UDI-DI
00884838091412
PMA / PMN Number
K190624
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ANALYSIS WAS PERFORMED BY PHILIPS REMOTE SERVICE PERSONNEL WHICH INCLUDED TALKING TO THE CUSTOMER WHO CONFIRMED AFTER TROUBLESHOOTING DONE, THAT THE DEVICE IS NOT READING CORRECTLY EVEN THE PUMP IS PUMPING REPEATEDLY. THE BLOOD PRESSURE (NBP) PUMP NEEDS REPLACEMENT. THE RESULTS OF THE ANALYSIS WERE THE REMOTE SUPPORT ENGINEER (RSE) CONFIRMED THE NMP PUMP NEEDS REPLACEMENT AND ARRANGE FOR A REPLACEMENT PART TO BE SENT TO THE CUSTOMER. BASED ON THE RESULTS OF THE ANALYSIS, IT WAS DETERMINED THAT THE PRODUCT HAS MALFUNCTIONED AND THE MOST LIKELY CAUSE OF THE REPORTED PROBLEM WAS A DEFECTIVE NBP PUMP. THE ISSUE WAS RESOLVED BY PROVIDING THE CUSTOMER A REPLACEMENT PART. THE CUSTOMER WILL DO THE REPAIR ONSITE. SERVICE HISTORY REVIEW CONFIRM THE PROBLEM HAS NOT BEEN REPORTED AGAIN FOR THIS DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THE DEVICE DOES NOT READ BLOOD PRESSURE ACCURATELY EVEN THE PUMP CONTINUES TO PUMP REPEATEDLY. THE DEVICE WAS IN CLINICAL USE. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
647197 EARLYVUE VS30 EARLYVUE VS30 DQA PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH EARLYVUE VS30 VITALS MONITOR 00884838091412

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown