FDA Adverse Event Injury Summary report: N

LIGHTSHEER DUET

MDR report key: 2458669 · Received February 16, 2012

Report

Report Number
3004135191-2012-00006
Event Type
Injury
Date Received
February 16, 2012
Date of Event
January 9, 2012
Report Date
February 16, 2012
Manufacturer
LUMENIS LTD
Product Code
GEX
PMA / PMN Number
K053628
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

LUMENIS INVESTIGATED THE REPORTED EVENT. REPORTED PATIENT PHOTOGRAPHS, REPORTED TREATMENT SETTINGS, AND SUBJECT DEVICE SERVICE RECORDS WERE OBTAINED FOR REVIEW. AN EXAMINATION OF THE SUBJECT DEVICE BY LUMENIS TECHNICAL SUBJECT MATTER EXPERT CONCLUDED THE DEVICE OPERATED WITHIN MANUFACTURER SPECIFICATIONS. A REVIEW OF SUBJECT DEVICE OPERATOR MANUAL FOUND THAT THE MANUAL CLEARLY DESCRIBES THE STEPS THAT SHOULD BE TAKEN IF THE REPORTED UNRESPONSIVE STATE OF THE DEVICE WERE TO OCCUR. ADDITIONALLY, A LUMENIS TRAINING EXPERT CONFIRMED THAT DEVICE OPERATORS ARE TRAINED TO FOLLOW INSTRUCTIONS AS OUTLINED IN SUBJECT DEVICE LABELING: WARNING - IMMEDIATELY CEASE USE OF THE LASER IF THE TOUCHSCREEN BECOMES UNRESPONSIVE, OR IF THE TRIGGER FAILS IN THE PRESSED STATE. DEACTIVATE THE LASER EITHER BY PRESSING THE EMERGENCY STOP BUTTON OR TURNING THE LASER KEYSWITCH TO THE OFF POSITION. AFTER WAITING ONE MINUTE, TURN THE KEYSWITCH TO THE ON POSITION. IF THE LASER REMAINS UNRESPONSIVE, DO NOT USE THE LASER; CONTACT YOUR LOCAL LUMENIS SERVICE REPRESENTATIVE. AN EXAMINATION OF ESTIMATES OF THE NUMBER OF TREATMENTS PERFORMED WITH THE SUBJECT DEVICE CONCLUDED THE POTENTIAL FOR RECURRENCE OF THE REPORTED EVENT IS EXTREMELY RARE AND HAS OCCURED IN APPROXIMATELY 0.0002% OF TREATMENTS. LUMENIS CONCLUDES THE ROOT CAUSE OF THE EVENT REPORTED TO BE OPERATOR ERROR: FAILURE ON THE PART OF THE DEVICE OPERATOR TO FOLLOW INSTRUCTIONS AS DESCRIBED IN SUBJECT DEVICE LABELING TO CEASE USE OF THE DEVICE WHEN A FAULT STATE OCCURS AND RESTART THE SYSTEM PRIOR TO CONTINUING TREATMENT. AS A REMINDER TO DEVICE OPERATORS OF THE INFORMATION PRESENTED IN SUBJECT DEVICE LABELING, AN ADVISORY NOTICE WAS DISTRIBUTED TO LUMENIS CUSTOMERS OF RECORD. THE NOTICE ADVISES DEVICE OPERATORS TO CAREFULLY FOLLOW THE INSTRUCTIONS DESCRIBED IN SUBJECT DEVICE OPERATOR MANUAL SHOULD THE DEVICE PERFORM IN A SIMILAR UNANTICIPATED MANNER.

Description of Event or Problem · 1

IT WAS REPORTED THAT A PATIENT SUSTAINED A SECOND DEGREE BURN FOLLOWING HAIR REMOVAL TREATMENT WITH A LUMENIS LIGHTSHEER DUET LASER. IT WAS FURTHER REPORTED THAT THE DEVICE OPERATOR CONTINUED TO PERFORM TREATMENT ALTHOUGH THEY WERE UNABLE TO ADJUST THE SYSTEM SETTINGS DURING TREATMENT. IT WAS FURTHER REPORTED THAT THE PATIENT DID NOT RETURN FOR FOLLOW-UP CARE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 LIGHTSHEER DUET SOLID STATE AESTHETIC LASER DELIVERY DEVICE GEX LUMENIS LTD LIGHTSHEER DUET

Patients

Seq Age Sex Outcome Treatment
1 Other