FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2456305 · Received February 8, 2012

Report

Report Number
1218950-2012-00434
Event Type
Malfunction
Date Received
February 8, 2012
Report Date
January 13, 2012
Manufacturer
AGILENT TECHNOLOGIES, INC.
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE BATTERY CHARGE LED LIGHT WAS NOT WORKING. THERE WAS NO REPORT OF PT INVOLVEMENT. THE DEVICE WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER AND THE SYMPTOM WAS VERIFIED. THE BATTERY PCA AND AC POWER SUPPLY WERE REPLACED TO RESOLVE THE ISSUE. WE ARE UNABLE TO DETERMINE A CAUSE BECAUSE MULTIPLE PARTS WERE REPLACED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE BATTERY CHARGE LED LIGHT WAS NOT WORKING. THERE WAS NO REPORT OF PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ AGILENT TECHNOLOGIES, INC. M4735A

Patients

Seq Age Sex Outcome Treatment
1