FDA Adverse Event Injury Summary report: N

ULTRACLEAR

MDR report key: 24533796 · Received March 6, 2026

Report

Report Number
3021550-2026-00003
Event Type
Injury
Date Received
March 6, 2026
Date of Event
October 23, 2025
Report Date
March 3, 2026
Manufacturer
ACCLARO CORPORATION
Product Code
GEX
UDI-DI
00850039149429
PMA / PMN Number
K210847
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Description of Event or Problem · 0

PATIENT WAS TREATED WITH LASER CORING AT 5% COVERAGE AND 1.5MM DRILL DEPTH IN THE SUBMENTAL REGION, AND 5% COVERAGE AND 1MM DRILL DEPTH IN THE LOWER FACE. A SECOND TREATMENT PASS OVER BOTH TREATMENT AREAS OF CLEAR MODE AT 35% COVERAGE AND 30UM RING DEPTH. PHOTOGRAPHS SHOW LAXITY IN THE SUBMENTAL REGION 4 WEEKS POST TREATMENT. FURTHER PHOTOGRAPHS SHOW THAT THE LAXITY HAS NOT REDUCED 4 MONTHS POST TREATMENT. ACCLARO CLINICAL REACHED OUT TO AN ACCLARO KEY OPINION LEADER (KOL) FOR HIS CLINICAL OPINION OF THE CASE. THE KOL CONTACTED IS A DERMATOLOGIST WITH SIGNIFCANT EXPERIENCE USING LASER DEVICES AND SPECIFICALLY USING THE ULTRACLEAR DEVICE. THE KOL STATED IN EMAIL THAT HE SUSPECTED WITH TREATMENT DEPTHS THIS DEEP ON THE SUBMENTAL REGION OF A THIN PATIENT IT IS LIKELY THAT ENERGY WAS DELIVERED TO THE HYPODERMIS RESULTING IN FAT INJURY AND VOLUME LOSS. HE SUSPECTED THAT THE LAXITY WOULD IMPROVE OVER TIME BUT WAS UNLIKELY TO RESOLVE COMPLETELY ON ITS OWN. HE SUGGESTED A COMBINATION OF TREATMENTS TO REMEDY THE LAXITY INCLUDING FURTHER ULTRACLEAR TREATMENT AT A SUPERFICIAL LEVEL FOCUSING ON SKIN TIGHTENING IN COMBINATION WITH BIOSTIMULATORY VOLUME RESTORATION. ACCLARO CLINICAL MET WITH THE STAFF OF THE TREATING CLINIC TO DISCUSS THE PATIENT'S SPECIFIC CASE AND TO DISCUSS PARAMETER SELECTION. AFTER DISCUSSION THE PATIENT OPTED FOR FURTHER SUPERFICIAL ULTRACLEAR TREATMENT WITH A FOCUS ON SKIN TIGHTENING BUT OPTED AGAINST OTHER SUGGESTIONS. ACCLARO CLINICAL DISCUSSED THE NEED TO USE LESS AGGRESSIVE SETTINGS AND TO CATER DRILL DEPTH TO THE SPECIFIC REGIONS AND SKIN THICKNESS OF INDIVIDUAL PATIENTS. FURTHER A CLINICAL TRAINING FOR ALL PROVIDERS AT THE CLINIC IS SCHEDULED INCLUDING AN EXERCISE IN PARAMETER SELECTION. THE ROOT CAUSE OF THIS ADVERSE EVENT IS DETERMINED TO BE TOO DEEP AND AGGRESSIVE CORING SETTINGS IN THE SUBMENTAL REGION OF A THIN PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
612220 ULTRACLEAR FRACTIONAL MID-IR LASER GEX ACCLARO CORPORATION AS-WB-00055 00850039149429

Patients

Seq Age Sex Outcome Treatment
1 32 YR Female Disability