FDA Adverse Event Malfunction Summary report: N

DAVINCI 5

MDR report key: 24526135 · Received March 5, 2026

Report

Report Number
2955842-2026-15199
Event Type
Malfunction
Date Received
March 5, 2026
Date of Event
May 28, 2025
Report Date
March 5, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874119662
PMA / PMN Number
K232610
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE FIBER OPTIC CABLE (FOC) DUE TO ERROR 319. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS NOT RECEIVED THE FOC FOR EVALUATION. A FOLLOW-UP MDR WILL BE SUBMITTED, IF ADDITIONAL INFORMATION IS OBTAINED.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO STARTING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER ENCOUNTERED ERRORS AND A MESSAGE TO RESTART THE SYSTEM. THE CUSTOMER STATED THEY PRESSED RETRY AND RESTART, BUT THE ERROR KEPT RETURNING OVER AND OVER. THE CUSTOMER STATED THEY ABORTED THE CASE BECAUSE OF THE SURGEON AND NOT THE SYSTEM. THE PROCEDURE WAS ABORTED WITH NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
619193 DAVINCI 5 VISION SIDE CART NAY INTUITIVE SURGICAL, INC 380746-40 N/A 00886874119662

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES