HOMECHOICE
Report
- Report Number
- 1423500-2012-03439
- Event Type
- Malfunction
- Date Received
- February 13, 2012
- Date of Event
- January 14, 2012
- Report Date
- January 14, 2012
- Manufacturer
- BAXTER HEALTHCARE - SINGAPORE
- Product Code
- FKX
- PMA / PMN Number
- K102936
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
(B)(4). THERE WAS NO ALLEGATION OF A PRODUCT MALFUNCTION, THEREFORE, THE SAMPLE WAS NOT REQUESTED AND A BATCH REVIEW WILL NOT BE PERFORMED. THE CYCLER IS STILL USE.
(B)(4). A CUSTOMER CONTACTED THE BAXTER TECHNICAL CENTER TO REPORT USE ERROR-FAILED TO FOLLOW THERAPY STEPS. THE REPORTED ISSUE WAS CONFIRMED AND THE ROOT CAUSE WAS USE ERROR. THE LABELING PROVIDED IN THE PATIENT GUIDE WAS FOUND TO BE SUFFICIENT AND ACCESSIBLE TO THE COMPLAINT.
A CUSTOMER CONTACTED GLOBAL TECHNICAL SERVICE (GTS) REGARDING THE HOMECHOICE (HC) NOT WARMING THE BAG DURING USE. THE HOME PATIENT (HP) STATED SHE WAS AT THE END OF THERAPY AND CONNECTED. GTS ASKED THE HP WHERE THE RED CLAMP BAG WAS PLACED AND PER THE HP IT WAS ON THE SIDE AND THE WHITE CLAMP BAG WAS ON THE HEATER PLATE. GTS EXPLAINED TO THE HP THAT THE RED CLAMP BAG ALWAYS GOES ON THE HEATER PLATE AND THE WHITE CLAMP IS THE SUPPLY BAG TO REFILL THE HEATER BAG. THERE WAS NO SERIOUS INJURY OR MEDICAL INTERVENTION REPORTED. PRODUCT SURVEILLANCE CONTACTED HOME PATIENT (HP) ON (B)(6) 2012 REGARDING THE REPORT OF HAVING HEATER BAG ON SIDE OF CYCLER AND SUPPLY BAG ON THE HEATER. THE HP REPORTED THAT THE ISSUE WAS RESOLVED, THE HP DID NOT REALIZE THAT THE RED CLAMP BAG HAD TO BE ON THE HEATER. THE HP STATED THAT SHE WAS ABLE TO COMPLETE THERAPY ON THE HOMECHOICE, WITH NO ALARMS. THE HP STATED THAT SHE MAKES SURE THE RED CLAMP BAG IS ON THE HEATER NOW AND HAS NOT REPEATED THAT MISTAKE. PER HP, THERE WERE NO LOOSE CONNECTIONS, DISCONNECTIONS OR DEFECTS ON THE SUPPLIES. THE HP STATED THAT SHE DISCUSSED THE ISSUE WITH HER NURSE. PER HP, SHE DID NOT HAVE ANY INJURY OR HARM AS A RESULT OF THIS INCIDENT. THE HP STATED THAT SHE IS DOING FINE AND CONTINUING THERAPY WITHOUT ISSUES. THE HP STATED THAT SHE HAD DISCARDED THE SUPPLIES AFTER THERAPY, AND DID NOT KNOW THE LOT NUMBERS. NO ALLEGATIONS WERE MADE AGAINST ANY OF THE HP'S DIALYSIS PRODUCTS. NO PATIENT INJURY OR MEDICAL INTERVENTION WAS INDICATED. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HOMECHOICE | SYSTEM, PERITONEAL, AUTOMATIC DELIVERY | FKX | BAXTER HEALTHCARE - SINGAPORE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 83 YR |