FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24478428 · Received March 2, 2026

Report

Report Number
2955842-2026-14670
Event Type
Malfunction
Date Received
March 2, 2026
Date of Event
January 29, 2026
Report Date
February 27, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE VIDEO PROCESSOR (VP) TO RESOLVE THE REPORTED PROBLEM. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS. THE VP WAS ANALYZED, AND ERROR 319 WAS CONFIRMED IN THE LOG. UPON VISUAL INSPECTION, THE FILTER WAS DIRTY. THE VP WAS INSTALLED ONTO THE GOLDEN SYSTEM WHERE A NODE WAS NOT PRESENT ON THE LAPTOP APP, AND UPON POWERING UP ERROR 319 APPEARED. THE PROBABLE ROOT CAUSE WAS ATTRIBUTED TO A DEFECTIVE DUAL WINDOW APPLIANCE (DWA) BOARD.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO A PROCEDURE, ERROR 319 OCCURRED ON THE VIDEO PROCESSOR (VP) AND WAS NOT RESOLVED. THERE WAS NO REPORT OF PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2713 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-19 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.