FDA Adverse Event Injury Summary report: N

OR1 NEO IP, BAS

MDR report key: 24471665 · Received February 27, 2026

Report

Report Number
9610617-2026-00399
Event Type
Injury
Date Received
February 27, 2026
Date of Event
February 10, 2026
Report Date
February 27, 2026
Manufacturer
KARL STORZ SE & CO. KG
Product Code
LMD
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WILL NOT BE FORWARDED TO THE MANUFACTURING SITE FOR INVESTIGATION. RATHER, A SERVICE TECH WILL BE SENT TO EVALUATE THE DEVICE IN THE FIELD. SHOULD RELEVANT ADDITIONAL INFORMATION / INVESTIGATION RESULTS BECOME AVAILABLE, A SUPPLEMENTAL MEDWATCH REPORT WILL BE SUBMITTED UNSOLICITED. THE EVENT IS FILED UNDER INTERNAL KARL STORZ COMPLAINT ID: (B)(4). THIS PRODUCT IS MANUFACTURED AT KARL STORZ ENDOSCOPY AMERICA, 13803 N PROMENADE BLVD, STAFFORD, TX 77477; HOWEVER, IT IS DESIGNED IN GERMANY. THEREFORE, AN IMPORTER IS NOT REQUIRED FOR THIS EVENT.

Description of Event or Problem · 0

ACCORDING TO THE INFORMATION RECEIVED, TC304 FAILED DURING PROCEDURE, IMAGE CUT IN AND OUT DUE TO THE PRONGS BEING DAMAGED. COULD NOT TAKE PICTURES DUE TO AIDA IN FIBERS NOT COMMUNICATING. USED ANOTHER ROOM, PROVIDED A SECONDARY MONITOR AND TOWER TO STAY IN THE SAME ROOM BUT SURGEON WANTED TO MOVE. SURGEON WAS ABLE TO COMPLETE PROCEDURE IN ANOTHER ROOM. THERE WAS NO HARM TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
528019 OR1 NEO IP, BAS OR1 NEO IP, BAS LMD KARL STORZ SE & CO. KG WUIS2545

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other