FDA Adverse Event Malfunction Summary report: N

COULTER HMX ANALYZER WITH AUTOLOADER

MDR report key: 2446511 · Received February 10, 2012

Report

Report Number
1061932-2012-00375
Event Type
Malfunction
Date Received
February 10, 2012
Date of Event
January 16, 2012
Report Date
January 16, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BEC) THAT THE COULTER HMX ANALYZER WITH AUTOLOADER (HMX AUTOLOADER) WAS LEAKING FROM THE NEEDLE BELLOWS. CUSTOMER REPORTED THAT THE FLUID APPEARED TO BE CLENZ, DILUENT, AND SOME SAMPLE. CUSTOMER REPORTED THAT A SCREW THAT HELD THE BOTTOM OF THE NEEDLE BELLOWS WAS LOOSE. THERE WAS NO REPORT OF PATIENT RESULTS AFFECTED. THERE WAS NO REPORT OF ANY ADVERSE EVENT OR INJURY REQUIRING MEDICAL INTERVENTION OR PATIENT TREATMENT. BEC FIELD SERVICE ENGINEER (FSE) FOUND THE HMX AUTOLOADER WAS LEAKING FROM THE BELLOWS AND OBSERVED THE SCREW HOLDING THE BOTTOM OF THE BELLOWS WAS LOOSE, CAUSING THE BELLOWS NOT TO LOWER ALL THE WAY. THE FSE TIGHTENED THE SCREW AND CLEANED THE INSTRUMENT AND THE COUNTER. THE FSE VERIFIED THE REPAIRS WERE PERFORMED PER ESTABLISHED PROCEDURES. THE FSE VERIFIED THE RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER HMX ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. HMX AUTOLOADER

Patients

Seq Age Sex Outcome Treatment
1