FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 2445011 · Received February 9, 2012

Report

Report Number
1061932-2012-00481
Event Type
Malfunction
Date Received
February 9, 2012
Date of Event
January 23, 2012
Report Date
January 23, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

EVALUATION CODE - RESULTS CODE - (OTHER): PROBE WIPE ASSEMBLY WAS OUT OF ADJUSTMENT. (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED ON (B)(4) 2012 REPORTING OF A SMALL VOLUME (< 1CC) OF CLEAR LIQUID DRIP COMING FROM THE MANUAL PROBE OF THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER. CUSTOMER INDICATED THAT TESTING OF MODE TO MODE COMPARISON WAS OUT OF SPECIFICATION USING CONTROL MATERIAL. CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF GLOVES, A LAB COAT AND FACE PROTECTION WHILE TROUBLESHOOTING AND NO INJURY OR EXPOSURE WAS REPORTED. CUSTOMER STATED THAT PATIENT RESULTS WERE NOT AFFECTED BY THE LEAK AND THERE WAS NO CHANGE TO PATIENT TREATMENT ATTRIBUTED TO THIS EVENT. FIELD SERVICE ENGINEER WAS DISPATCHED AND CONFIRMED THE LEAK. FSE PROCEEDED TO ADJUST THE PROBE WIPE ASSEMBLY AND CLEANED THE TUBE AREA AND NO FURTHER LEAKING WAS OBSERVED. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES. ROOT CAUSE FOR THE MANUAL PROBE LEAK WAS THE PROBE WIPE ASSEMBLY WAS OUT OF ADJUSTMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. HMX AUTOLOADER

Patients

Seq Age Sex Outcome Treatment
1