BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ ES SERVER

    MDR report key: 24443458 · Received February 25, 2026

    Report

    Report Number
    2016493-2026-09226
    Event Type
    Malfunction
    Date Received
    February 25, 2026
    Date of Event
    February 1, 2026
    Report Date
    February 25, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    UDI-DI
    10885403447488
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    AS
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    A REVIEW OF THE COMPLAINT HISTORY FOR SN: (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN: (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 04-APR-2014 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT THE EXTRACT TRANSFORM LOAD (ETL) WAS NOT RUNNING. A TECHNICAL SUPPORT SPECIALIST INVESTIGATED AND THE ETL FAILURE FOR THE DISPENSING SYSTEM SERVER REPORTS DATABASE IN PRODUCTION WAS ADDRESSED BY REFERENCING THE RECURRING ISSUE PREVIOUSLY LINKED TO PRODUCTION ISSUE 973054. AFTER REVIEWING THE LATEST ERROR LOGS AND CONFIRMING THAT THE FAILURE WAS AGAIN CAUSED BY PROBLEMATIC DATA IN THE REPORT LOG TABLE PREVENTING ETL COMPLETION, KNOWLEDGE ARTICLE "MEDSTATION ES - ETL FAILURE - DERIVED COLUMN INPUT" WAS EXECUTED TO RESOLVE THE ERROR. ONCE THE SCRIPT WAS RUN, THE ETL PROCESSES WERE MONITORED AND CONFIRMED TO BE RUNNING SUCCESSFULLY. THE SYSTEM FUNCTIONED AS INTENDED AFTER TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ ES SERVER USER INFORMED DISPENSING SYSTEM SERVER REPORTS DATABASE FAILED REPEATEDLY AND EXTRACT TRANSFORM LOAD (ETL) ERROR. THE CUSTOMER STATED THAT THIS MALFUNCTION WAS IMPACTING THE DISPENSING WORKFLOW. HOWEVER, THERE WERE NO DELAYS OR ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    507572 BD PYXIS¿ ES SERVER AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002501 10885403447488

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown