FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 24419494 · Received February 23, 2026

Report

Report Number
1823260-2026-00634
Event Type
Malfunction
Date Received
February 23, 2026
Date of Event
January 29, 2026
Report Date
March 23, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE QC WAS ACCEPTABLE. A GENERAL REAGENT ISSUE WAS EXCLUDED. THE FIELD SERVICE REPRESENTATIVE ADJUSTED THE PROBE, OPTIMIZED THE REACTION CELL AND OUTSIDE RINSE WATER VOLUMES, AND PERFORMED CHECKS AND TESTS WITH ACCEPTABLE RESULTS. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 883217. THE EXPIRATION DATE WAS NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE LOW RESULTS FOR MULTIPLE PATIENT SAMPLES TESTED FOR MULTIPLE ASSAYS ON A COBAS C 503 ANALYTICAL UNIT. DISCREPANT RESULTS WERE PROVIDED FOR 1 PATIENT SAMPLE TESTED FOR TOTAL PROTEIN GEN.2. THE INITIAL RESULT WAS 5.8 G/DL. THE REPEATED RESULTS WERE 7.2 G/DL AND 7.2 MG/DL. THE REPEATED RESULTS WERE OBTAINED ON ANOTHER MODULE AND WERE BELIEVED TO BE CORRECT. THE SAMPLE WAS REPEATED BECAUSE MULTIPLE LOW RESULTS WERE OBSERVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
476510 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 67 YR Male