FDA Adverse Event Malfunction Summary report: N

IVIEWGT

MDR report key: 2440475 · Received January 19, 2012

Report

Report Number
9617016-2012-00002
Event Type
Malfunction
Date Received
January 19, 2012
Date of Event
December 20, 2011
Report Date
January 19, 2012
Manufacturer
ELEKTA LTD.
Product Code
IYE
PMA / PMN Number
K012289
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THERE WERE NO PTS BEING TREATED AT THE TIME THIS INTERNAL PROBLEM WAS FOUND. THE HARDWARE AND SOFTWARE HAS SINCE BEEN CHANGED, AND WE ARE AWAITING CUSTOMER FEEDBACK ON THIS ISSUE. AS SOON AS THIS IS COMPLETED, MORE DETAILS AND A CONCLUSION WILL BE PROVIDED.

Description of Event or Problem · 1

THERE WAS A PROBLEM AT THE CUSTOMER SITE WITH THE PT DATABASE. THE REFERENCE IMAGE WOULD DISAPPEAR, AND AT TIMES AN IVIEWGT IMAGE WOULD ALSO DISAPPEAR. IT WAS ALSO FOUND THAT THE IMAGE TAKEN FOR ONE PT WOLD BE AFFECTED TO ANOTHER PT IN THE IVIEWGT DATABASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IVIEWGT ACCELERATOR, LINEAR, MEDICAL IYE ELEKTA LTD. R3.2/WINDOWSNT

Patients

Seq Age Sex Outcome Treatment
1