FDA Adverse Event
Malfunction
Summary report: N
IVIEWGT
MDR report key: 2440475
·
Received January 19, 2012
Report
- Report Number
- 9617016-2012-00002
- Event Type
- Malfunction
- Date Received
- January 19, 2012
- Date of Event
- December 20, 2011
- Report Date
- January 19, 2012
- Manufacturer
- ELEKTA LTD.
- Product Code
- IYE
- PMA / PMN Number
- K012289
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
THERE WERE NO PTS BEING TREATED AT THE TIME THIS INTERNAL PROBLEM WAS FOUND. THE HARDWARE AND SOFTWARE HAS SINCE BEEN CHANGED, AND WE ARE AWAITING CUSTOMER FEEDBACK ON THIS ISSUE. AS SOON AS THIS IS COMPLETED, MORE DETAILS AND A CONCLUSION WILL BE PROVIDED.
Description of Event or Problem · 1
THERE WAS A PROBLEM AT THE CUSTOMER SITE WITH THE PT DATABASE. THE REFERENCE IMAGE WOULD DISAPPEAR, AND AT TIMES AN IVIEWGT IMAGE WOULD ALSO DISAPPEAR. IT WAS ALSO FOUND THAT THE IMAGE TAKEN FOR ONE PT WOLD BE AFFECTED TO ANOTHER PT IN THE IVIEWGT DATABASE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | IVIEWGT | ACCELERATOR, LINEAR, MEDICAL | IYE | ELEKTA LTD. | R3.2/WINDOWSNT |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |