FDA Adverse Event Malfunction Summary report: N

IMMAGE® IMMUNOCHEMISTRY SYSTEM

MDR report key: 2438310 · Received February 3, 2012

Report

Report Number
2050012-2012-00336
Event Type
Malfunction
Date Received
February 3, 2012
Date of Event
January 11, 2012
Report Date
January 11, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
NQD
PMA / PMN Number
K962294
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CHECKED THE CUVETTES FOR CLEANLINESS AND CHECKED THE PROBES AND SYRINGES FOR LEAKS OR BUBBLES. THE CUSTOMER ALSO CHECKED THE CUVETTE WASH HEAD FOR SIGNS OF TEFLON PEELING, NO ISSUES WERE FOUND. ON (B)(4) 2012, A BECKMAN COULTER FIELD SERVICE ENGINEER IDENTIFIED THAT THE MIXER PADDLES WERE DIRTY AND REPLACED THEM. REAGENT PROBE WAS ALSO REPLACED FOR INCREASED OCCURRENCE OF LEVEL SENSE ERRORS. QUALITY CONTROL WAS PERFORMED AND WAS WITHIN RANGE. PROBABLE CAUSE WAS DETERMINED TO BE EITHER THE MIXER PADDLES OR THE REAGENT PROBE. AS OF (B)(4) 2012, THERE WERE NO FURTHER REPORTS OF THIS ISSUE.

Description of Event or Problem · 1

CUSTOMER REPORTED ERRONEOUS LOW TEST RESULTS FOR C-REACTIVE PROTEIN (CRP) AND IMMUNOGLOBULIN G (IGG) WERE OBTAINED WHEN USING THE IMMAGE IMMUNOCHEMISTRY SYSTEM. THE TEST RESULTS WERE HIGHER UPON RETEST. BOTH ASSAYS WERE CALIBRATED BEFORE AND AFTER THE EVENT. QUALITY CONTROL WAS WITHIN RANGE BEFORE AND AFTER THE EVENT. THE ERRONEOUS TEST RESULTS WERE REPORTED OUT OF THE LABORATORY. AMENDED REPORTS WERE ISSUED. THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY OR AFFECT TO PATIENT MANAGEMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IMMAGE® IMMUNOCHEMISTRY SYSTEM NEPHELOMETER, FOR CLINICAL USE NQD BECKMAN COULTER, INC. IMMAGE NA

Patients

Seq Age Sex Outcome Treatment
1