FDA Adverse Event Malfunction Summary report: N

ORA SYSTEM WITH VERIFEYE MESSAGING, CART

MDR report key: 24379018 · Received February 18, 2026

Report

Report Number
2028159-2026-00201
Event Type
Malfunction
Date Received
February 18, 2026
Date of Event
January 6, 2026
Report Date
May 27, 2026
Manufacturer
ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER
Product Code
NCF
UDI-DI
00380657530939
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4). H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Additional Manufacturer Narrative · 0

H.3., H.6.: INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4). H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION PROVIDED IN H.3., H.6., AND H.11. A MANUFACTURING DEVICE HISTORY RECORD (DHR) REVIEW WAS PERFORMED PRIOR TO PRODUCT RELEASE TO ENSURE THAT THE PRODUCT WAS MANUFACTURED IN COMPLIANCE WITH THE DEVICE MASTER RECORD. BASED ON THE ASSESSMENT, THE PRODUCT MET RELEASE CRITERIA. SERVICE HISTORY WAS REVIEWED FOR THE SYSTEM. THERE WERE NO SERVICE RECORDS (RELEVANT TO THE REPORTED EVENT), FOUND. HOWEVER, THE SYSTEM WAS LAST SERVICED PRIOR TO THE REPORTED EVENT PER SERVICE RECORD. BASED ON THE INFORMATION OBTAINED, THE ROOT CAUSE OF THE REPORTED EVENT IS INCONCLUSIVE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4). H.10 REFLECTS ALL RELATED REPORT NUMBERS ASSOCIATED WITH THIS PRODUCT EVENT THAT HAVE BEEN SUBMITTED AT THIS TIME.

Description of Event or Problem · 0

A NON HEALTHCARE PROFESSIONAL REPORTED SYSTEM PROVIDED CALCULATIONS WHICH WERE OFF IN THE LEFT EYE OF THE PATIENT AS A RESULT LENS POWER CAME OUT WRONG AFTER REFRACTIVE SURGERY.THERE WAS NO PATIENT HARM AND MEDICAL INTERVENTION REPORTED ADDITIONALLY.

Description of Event or Problem · 0

A NON-HEALTHCARE PROFESSIONAL REPORTED SYSTEM PROVIDED CALCULATIONS WHICH WERE OFF IN THE LEFT EYE OF THE PATIENT AS A RESULT LENS POWER CAME OUT WRONG AFTER REFRACTIVE SURGERY, POST THE PATIENT EXPERIENCED GLARES, CORNEAL EDEMA, MILD ASTIGMATISM, DRYNESS, ITCHINESS, EYE PAIN. FURTHER, THE INTRAOCULAR LENS WAS EXPLANTED. THERE WAS NO PATIENT HARM AND MEDICAL INTERVENTION REPORTED ADDITIONALLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
470437 ORA SYSTEM WITH VERIFEYE MESSAGING, CART ABERROMETER, OPHTHALMIC NCF ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER NA NA 00380657530939

Patients

Seq Age Sex Outcome Treatment
1