FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24371328 · Received February 17, 2026

Report

Report Number
2955842-2026-04703
Event Type
Malfunction
Date Received
February 17, 2026
Date of Event
January 27, 2026
Report Date
March 13, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PATIENT DEMOGRAPHICS WERE SHARED.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. BASED ON THE FIELD EVALUATION, THIS REPORTED EVENT WAS CONFIRMED. THE FSE RESEATED THE CONNECTIONS OF THE SYSTEM WITH THE SURGEON SIDE CONSOLE (SSC). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT ONE OF THE EYES ON THE SURGEON SIDE CONSOLE (SSC) WAS GOING BLACK. TSE VIEWED LOGS AND NOTED ERROR 45308 FOR THE RIGHT EYE AND ERROR 48200 FOR THE PERSONALITY MODULE SURGEON CONSOLE (PMSC). THE PROCEDURE WAS CONVERTED TO ANOTHER DV SYSTEM WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
476416 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-15 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 66 YR Female DA VINCI INSTRUMENTS AND ACCESSORIES