DAVINCI XI
Report
- Report Number
- 2955842-2026-04703
- Event Type
- Malfunction
- Date Received
- February 17, 2026
- Date of Event
- January 27, 2026
- Report Date
- March 13, 2026
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110744
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PATIENT DEMOGRAPHICS WERE SHARED.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. BASED ON THE FIELD EVALUATION, THIS REPORTED EVENT WAS CONFIRMED. THE FSE RESEATED THE CONNECTIONS OF THE SYSTEM WITH THE SURGEON SIDE CONSOLE (SSC). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT ONE OF THE EYES ON THE SURGEON SIDE CONSOLE (SSC) WAS GOING BLACK. TSE VIEWED LOGS AND NOTED ERROR 45308 FOR THE RIGHT EYE AND ERROR 48200 FOR THE PERSONALITY MODULE SURGEON CONSOLE (PMSC). THE PROCEDURE WAS CONVERTED TO ANOTHER DV SYSTEM WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 476416 | DAVINCI XI | SURGEON SIDE CONSOLE, SMART PEDALS | NAY | INTUITIVE SURGICAL, INC | 380677-15 | N/A | 00886874110744 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR | Female | DA VINCI INSTRUMENTS AND ACCESSORIES |