FDA Adverse Event Summary report: N

VERSEO EPEN

MDR report key: 2434291 · Received January 21, 2012

Report

Report Number
MW5024036
Date Received
January 21, 2012
Date of Event
December 13, 2011
Report Date
January 21, 2012
Manufacturer
SHARPER IMAGE
Product Code
KCX
Adverse Event
Yes
Report Source
Voluntary report
Reporter Location
NH, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

AFTER FOUR WEEKLY USES, THE FINGER I USED TO DEPRESS THE ACTIVATION BUTTON BEGAN TO LOSE SENSATION. THE TIP OF MY FINGER BECAME PAINFUL TO THE TOUCH, AND IT WAS DIFFICULT TO WRITE WITH A PEN. I WAS SUSPICIOUS THAT THIS DEVICE WAS THE CULPRIT. I TOOK A MULTIMETER AND MEASURED THE VOLTAGE AT THE ACTIVATION BUTTON AGAINST GROUND. IT MEASURED 12 VOLTS WHEN OPERATING! THIS VOLTAGE WAS EVEN HIGHER THAN THE VOLTAGE AT THE APPLICATION TIP! OBVIOUSLY THERE IS EITHER A MANUFACTURING DEFECT OR A SERIOUS DESIGN FLAW. I AM AN ELECTRICAL ENGINEER BY DEGREE, AND CAN TELL YOU THAT PROLONGED EXPOSURE OF 12 VOLTS TO THE SKIN IS HARMFUL. THIS ITEM SHOULD BE RECALLED. (B)(4). MANUFACTURER WEBSITE URL: SHARPERIMAGE.COM. PURCHASE DATE: (B)(6) 2011. THE PRODUCT WAS NOT DAMAGED BEFORE THE INCIDENT. THE PRODUCT WAS NOT MODIFIED BEFORE THE INCIDENT. I HAVE REPORTED THIS TO SHARPER IMAGER VIA "RATE THIS PRODUCT."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VERSEO EPEN ELECTROLYSIS PEN KCX SHARPER IMAGE 100871-01

Patients

Seq Age Sex Outcome Treatment
1 41 YR