FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 2433867 · Received January 31, 2012

Report

Report Number
2954323-2012-05759
Event Type
Malfunction
Date Received
January 31, 2012
Date of Event
January 12, 2012
Report Date
March 13, 2012
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER'S PRODUCT HAS BEEN REQUESTED BACK FOR AN INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED ONCE ADDITIONAL INFORMATION IS OBTAINED.

Additional Manufacturer Narrative · 1

THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED DURING CONTROL SOLUTION TESTING. THE REPORTED READINGS WITHIN A 10 MINUTE TIME-FRAME FOUND IN THE METER'S MEMORY WERE 397 MG/DL AND 406 MG/DL.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR ADC BLOOD GLUCOSE MONITOR. CUSTOMER REPORTED RECEIVING READINGS OF 397 MG/DL, 142 MG/DL AND 406 MG/DL WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW 45001F281

Patients

Seq Age Sex Outcome Treatment
1