FDA Adverse Event Malfunction Summary report: N

ADVIA 120

MDR report key: 2433251 · Received January 31, 2012

Report

Report Number
2432235-2012-00021
Event Type
Malfunction
Date Received
January 31, 2012
Date of Event
January 6, 2012
Report Date
January 6, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
GKL
PMA / PMN Number
K971998
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE TECHNICAL SERVICE CENTER AND WAS DIRECTED TO FLUSH THE HGB REAGENT LINES, WHICH RESOLVED THE ISSUE. IN ADDITION, A SIEMENS FSE (FIELD SERVICE ENGINEER) EVALUATED THE ADVIA 120 INSTRUMENT AND INSTRUMENT DATA. UPON EVALUATING THE INSTRUMENT, THE FSE ADJUSTED THE LASER AND RAN QC. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT LOW HEMOGLOBIN RESULTS WERE OBTAINED ON THE ADVIA 120 FOR TWO PATIENTS. THE RESULTS WERE REPORTED TO THE PHYSICIAN(S) THE SAMPLES WERE REPEATED FOR CONFIRMATION ON THE SAME SYSTEM AND CORRECTED REPORTS WERE SENT OUT. THERE IS NO KNOWN REPORT OF ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT HEMOGLOBIN RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 120 CHEMISTRY ANALYZER GKL SIEMENS HEALTHCARE DIAGNOSTICS, INC. ADVIA 120 N/A

Patients

Seq Age Sex Outcome Treatment
1