FDA Adverse Event Malfunction Summary report: N

X-SMART W/CONTRA ANGLE EUR

MDR report key: 24324441 · Received February 12, 2026

Report

Report Number
8031010-2026-00010
Event Type
Malfunction
Date Received
February 12, 2026
Date of Event
January 30, 2026
Report Date
March 19, 2026
Manufacturer
MAILLEFER INSTRUMENTS HOLDING SARL
Product Code
EKX
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION RESULTS FOR THIS COMPLAINT ARE: DENTSPLY SIRONA INDIA. X-SMART W/CONTRA ANGLE EUR: AS PER CUSTOMER-RESISTANCE DURING ROTATION. AS PER SERVICE ENGINEER: H1004C5210500 - HEAD CAP -PROBLEM, H1004C5210150-CARTRIDGE- PROBLEM. UNDER WARRANTY INVOICE NO. (B)(4) DATED 11-10-2024. THERE WAS NO INJURY TO THE PATIENT. PROBLEM INVESTIGATION- CARTRIDGE HAVING PROBLEM, HEAD CAP IS WEAK- REPLACED CARTRIDGE, HEAD CAP. 04.02.26: CHU - REQUEST FOR VIGILANCE TO INDIA. 10.02.26: NOT REPORTABLE IN INDIA. DENTSPLY SIRONA MAILLEFER. NO CREDIT NOTE, OUT OF WARRANTY, SEE F714.112_V08:"AS OF JANUARY 1ST, WE WILL STOP PROVIDING CREDIT NOTES OR WARRANTY EXCHANGES FOR THE X SMART.

Additional Manufacturer Narrative · 0

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION HAS CAUSED FILE SEPARATION. SINCE SEPARATION OF A FILE COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803.THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH RESULTS ARE NOT AVAILABLE AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT A X-SMART W/CONTRA ANGLE EUR HAS RESISTANCE DURING ROTATION. NO INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
415804 X-SMART W/CONTRA ANGLE EUR HANDPIECE, DIRECT DRIVE, AC-POWERED EKX MAILLEFER INSTRUMENTS HOLDING SARL 0C852147/ 0C857901/0C899331/0C

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown