X-SMART W/CONTRA ANGLE EUR
Report
- Report Number
- 8031010-2026-00010
- Event Type
- Malfunction
- Date Received
- February 12, 2026
- Date of Event
- January 30, 2026
- Report Date
- March 19, 2026
- Manufacturer
- MAILLEFER INSTRUMENTS HOLDING SARL
- Product Code
- EKX
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
THE INVESTIGATION RESULTS FOR THIS COMPLAINT ARE: DENTSPLY SIRONA INDIA. X-SMART W/CONTRA ANGLE EUR: AS PER CUSTOMER-RESISTANCE DURING ROTATION. AS PER SERVICE ENGINEER: H1004C5210500 - HEAD CAP -PROBLEM, H1004C5210150-CARTRIDGE- PROBLEM. UNDER WARRANTY INVOICE NO. (B)(4) DATED 11-10-2024. THERE WAS NO INJURY TO THE PATIENT. PROBLEM INVESTIGATION- CARTRIDGE HAVING PROBLEM, HEAD CAP IS WEAK- REPLACED CARTRIDGE, HEAD CAP. 04.02.26: CHU - REQUEST FOR VIGILANCE TO INDIA. 10.02.26: NOT REPORTABLE IN INDIA. DENTSPLY SIRONA MAILLEFER. NO CREDIT NOTE, OUT OF WARRANTY, SEE F714.112_V08:"AS OF JANUARY 1ST, WE WILL STOP PROVIDING CREDIT NOTES OR WARRANTY EXCHANGES FOR THE X SMART.
THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION HAS CAUSED FILE SEPARATION. SINCE SEPARATION OF A FILE COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803.THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH RESULTS ARE NOT AVAILABLE AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.
IN THIS EVENT IT IS REPORTED THAT A X-SMART W/CONTRA ANGLE EUR HAS RESISTANCE DURING ROTATION. NO INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 415804 | X-SMART W/CONTRA ANGLE EUR | HANDPIECE, DIRECT DRIVE, AC-POWERED | EKX | MAILLEFER INSTRUMENTS HOLDING SARL | 0C852147/ 0C857901/0C899331/0C |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |