FDA Adverse Event Malfunction Summary report: N

SP02 8-PIN D-SUB ADAPTER CABLE 3M (8PIN)

MDR report key: 24313302 · Received February 11, 2026

Report

Report Number
9610816-2026-100262
Event Type
Malfunction
Date Received
February 11, 2026
Date of Event
January 28, 2026
Report Date
February 11, 2026
Manufacturer
PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH
Product Code
DQA
UDI-DI
00884838082595
PMA / PMN Number
K032979
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ANALYSIS WAS PERFORMED BY REMOTE SERVICE PERSONNEL. THE REMOTE SUPPORT ENGINEER (RSE) TALKED TO THE CUSTOMER AND CONFIRMED THE DETAILS ABOUT THE CABLES USED. THE CUSTOMER REPORTED THAT THEY DID NOT SEE ISSUE LIKE THIS WITH ADAPTER CABLES MANUFACTURED AT ANOTHER MANUFACTURER DATE. THE RESULTS OF THE ANALYSIS WERE THAT THE CUSTOMER WAS ADVISED TO REPLACE THE DEFECTIVE CABLES WITH NEW ONE. BASED ON THE RESULTS OF THE ANALYSIS, IT WAS DETERMINED THAT THE PRODUCT HAS MALFUNCTIONED AND THE MOST LIKELY CAUSE OF THE REPORTED PROBLEM WAS A DEFECTIVE SPO2 ADAPTER CABLE. THE ISSUE WAS RESOLVED BY ADVISING THE CUSTOMER TO REPLACE THE DEFECTIVE CABLE WITH NEW ONE FROM ANOTHER MANUFACTURER DATE AND LOT/BATCH. E1: REPORTING INSTITUTION PHONE #: (B)(6). E1: REPORTER PHONE #: (B)(6).

Description of Event or Problem · 0

IT WAS REPORTED THAT THE ADAPTER CABLE HAS INTERMITTENT ISSUES WHERE THE SATURATION MONITOR DISPLAYS A LOW OR HIGH HEART RATE VALUES (BETWEEN 20¿220) WHILE SPO2 VALUE IS DISPLAYED CORRECTLY. BUT WHEN ECG IS CONNECTED, THE HEART RATE LEVEL IS NORMAL. THE DEVICE WAS IN CLINICAL USE. THERE WAS NO REPORT OF PATIENT OR USER HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
373201 SP02 8-PIN D-SUB ADAPTER CABLE 3M (8PIN) SP02 8-PIN D-SUB ADAPTER CABLE 3M (8PIN) DQA PHILIPS MEDIZIN SYSTEME BÖBLINGEN GMBH SP02 8-PIN D-SUB ADAPTER CABLE 3M (8PIN) 00884838082595

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown