DA VINCI SP
Report
- Report Number
- 2955842-2026-03233
- Event Type
- Injury
- Date Received
- February 11, 2026
- Date of Event
- January 14, 2026
- Report Date
- March 14, 2026
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874114742
- PMA / PMN Number
- K182371
- Removal / Correction Number
- N/A
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- 003
Narratives
UPDATED FIELDS: H2, H3, H6, AND H11. DEVICE EVALUATION: INTUITIVE SURGICAL, INC. (ISI) RECEIVED ENERGY SHIELD MONITOR (ESM) INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. IN THE LOGS, ERRORS WERE FOUND INDICATING THE ESM WAS NOT PRESENT, CONFIRMING THE FAULT OCCURRED IN THE FIELD. UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE UNIT WAS INSTALLED ONTO A TEST SYSTEM AND FUNCTIONED AS EXPECTED.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE SYSTEM DISPLAYED AN INSULATION ERROR MESSAGE. THE FSE WENT ON SITE AND IDENTIFIED RESIDUE ON THE CORDS FOR THE EXISTING ENERGY SHIELD MONITOR (ESM). THERE WAS ALSO RESIDUE ON THE CORNERS OF THE ERBE SCREEN, POSSIBLY DUE TO A BAD PART OR STAFF WAS UTILIZING A CORROSIVE WIPE FOR CLEANING. THE FSE REPLACED THE ESM TO RESOLVE THE ISSUE WITH THE RE-OCCURRING INSULATION ERROR MESSAGE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT; HOWEVER, FAILURE ANALYSIS STILL PENDING. .
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED ASSISTED RADICAL EXTRAPERITONEAL WITH LYMPHADENECTOMY PROSTATECTOMY SURGICAL PROCEDURE, THE CUSTOMER TRIED 4-5 TIPS AND SHEATHS BUT THE CORD LIGHT ON THE EMBEDDED SERIALIZER FOR MASTER (ESM) WAS AMBER, AND THEY WERE RECEIVING A MESSAGE TO REMOVE THE TIP AND INSTALL A NEW SHEATH. PRIOR TO CALLING, THE CUSTOMER HAD REPLACED THE TIP AND INSTRUMENT ON THE MONOPOLAR CURVED SCISSORS (MCS) MULTIPLE TIMES AND TRIED FIVE DIFFERENT INSTRUMENTS, WITH NO CHANGE. THE CUSTOMER NOTED THAT THEY HAD USED THE INSTRUMENT IN DIFFERENT DRIVES, ALSO WITH NO CHANGE, BUT HAD NOT REPLACED THE CORD. THE TECHNICAL SUPPORT ENGINEER (TSE) SUGGESTED THEY REPLACE THE MONOPOLAR ENERGY CORD WHICH THE USER PERFORMED WITH NO CHANGE. THE USER THEN POWERED OFF THE ERBE GENERATOR AND ENERGY SHIELD MONITOR (ESM) AND THE SYSTEM FAULTED AND THE CALLER POWER CYCLED THE SYSTEM TO RESTORE ESM FUNCTIONALITY. THE TSE WALKED THE CALLER THROUGH RESEATING THE GROUND CONNECTOR AND GREEN MONOPOLAR CABLE CONNECTOR TO ANOTHER MONOPOLAR RECEPTACLE ON THE FRONT OF THE ERBE WITH NO CHANGE. THE CALLER THEN USED A 3RD MONOPOLAR GREEN/GRAY ENERGY CABLE FROM THE ESM TO THE INSTRUMENT WITH NO CHANGE. THE CUSTOMER THEN CONVERTED FROM SINGLE PORT (SP) TO MULTI-PORT XI.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 238672 | DA VINCI SP | VISION SYSTEM CART | NAY | INTUITIVE SURGICAL, INC | 380941-34 | N/A | 00886874114742 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Male | Required Intervention | DA VINCI INSTRUMENTS AND ACCESSORIES |