COULTER HMX ANALYZER WITH AUTOLOADER
Report
- Report Number
- 1061932-2012-00234
- Event Type
- Malfunction
- Date Received
- January 30, 2012
- Date of Event
- December 30, 2011
- Report Date
- December 30, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- GKZ
- PMA / PMN Number
- K010765
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THE ROOT CAUSE FOR THE LEAK WAS THE MISALIGNMENT OF THE PROBE RINSE BLOCK, WHICH WAS RESOLVED AFTER THE FSE PERFORMED THE SERVICES DESCRIBED. (NOTE: THE BECKMAN COULTER, INC. IDENTIFIER FOR THIS REPORT IS (B)(4).)
CUSTOMER CALLED TO REPORT THAT THE PROBE WASH OF THE COULTER HMX ANALYZER WITH AUTOLOADER WAS LEAKING DILUENT/BLOOD WHILE TRYING TO CLEAN THE PROBE AFTER ASPIRATION. CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF A LABORATORY COAT, EYE PROTECTION, AND GLOVES. CUSTOMER DID NOT COME IN CONTACT WITH THE FLUID, AND MEDICAL ATTENTION WAS NOT SOUGHT. THERE WAS NO REPORT OF EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS, AND NO ONE WAS SPLASHED OR SPRAYED. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR ASSOCIATED WITH THIS COMPLAINT, NOR WAS THERE IMPACT TO PATIENT RESULTS AS A RESULT OF THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) OBSERVED THAT THE PROBE RINSE BLOCK WAS MISALIGNED. THE FSE ADJUSTED THE PROBE RINSE BLOCK UPWARD SO THAT THE LOWER FITTING LINED UP WITH THE OUTPUT ON THE PROBE. THERE WAS NO FURTHER EVIDENCE OF LEAKING, AND THE FSE VERIFIED INSTRUMENT PERFORMANCE TO ENSURE THAT THE SERVICES PERFORMED EFFECTIVELY RESOLVED THE INSTRUMENT ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | COULTER HMX ANALYZER WITH AUTOLOADER | COUNTER, DIFFERENTIAL CELL | GKZ | BECKMAN COULTER, INC. | HMX WITH AUTOLOADER |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |