FDA Adverse Event
Malfunction
Summary report: N
COBAS 8000 C702 MODULE
MDR report key: 24306018
·
Received February 10, 2026
Report
- Report Number
- 1823260-2026-00457
- Event Type
- Malfunction
- Date Received
- February 10, 2026
- Date of Event
- January 20, 2026
- Report Date
- March 18, 2026
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K100853
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
THE CA2 REAGENT LOT NUMBER WAS 882078 WITH AN EXPIRATION DATE OF 31-AUG-2026.
Additional Manufacturer Narrative · 0
THE FIELD SERVICE ENGINEER (FSE) FOUND A HOLE IN A VACUUM TUBE OF THE RINSE UNIT. THE FSE REPLACED THE TUBING, CHECKED THE RINSE LEVELS, AND PERFORMED PRECISION TESTING WITH ACCEPTABLE RESULTS. THE INVESTIGATION DETERMINED THAT THE ISSUE FOUND BY THE FSE WAS THE ROOT CAUSE OF THE EVENT.
Description of Event or Problem · 0
THE INITIAL REPORTER QUESTIONED HIGH RESULTS FOR 2 PATIENT SAMPLES TESTED FOR CALCIUM GEN.2 (CA2) ON A COBAS 8000 C702 MODULE. AN EXAMPLE OF DISCREPANT RESULTS WAS PROVIDED FOR 1 PATIENT SAMPLE. THE INITIAL RESULT WAS 11.7 MG/DL. THE CUSTOMER HAS A RULE IN THE SYSTEM TO FLAG POTENTIAL INCORRECT RESULTS. THE SAMPLE WAS REPEATED WITH A RESULT OF 9.5 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 116638 | COBAS 8000 C702 MODULE | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |