FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 24306018 · Received February 10, 2026

Report

Report Number
1823260-2026-00457
Event Type
Malfunction
Date Received
February 10, 2026
Date of Event
January 20, 2026
Report Date
March 18, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CA2 REAGENT LOT NUMBER WAS 882078 WITH AN EXPIRATION DATE OF 31-AUG-2026.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER (FSE) FOUND A HOLE IN A VACUUM TUBE OF THE RINSE UNIT. THE FSE REPLACED THE TUBING, CHECKED THE RINSE LEVELS, AND PERFORMED PRECISION TESTING WITH ACCEPTABLE RESULTS. THE INVESTIGATION DETERMINED THAT THE ISSUE FOUND BY THE FSE WAS THE ROOT CAUSE OF THE EVENT.

Description of Event or Problem · 0

THE INITIAL REPORTER QUESTIONED HIGH RESULTS FOR 2 PATIENT SAMPLES TESTED FOR CALCIUM GEN.2 (CA2) ON A COBAS 8000 C702 MODULE. AN EXAMPLE OF DISCREPANT RESULTS WAS PROVIDED FOR 1 PATIENT SAMPLE. THE INITIAL RESULT WAS 11.7 MG/DL. THE CUSTOMER HAS A RULE IN THE SYSTEM TO FLAG POTENTIAL INCORRECT RESULTS. THE SAMPLE WAS REPEATED WITH A RESULT OF 9.5 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
116638 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown