CARDINAL HEALTH
Report
- Report Number
- 3004824601-2026-00016
- Event Type
- Malfunction
- Date Received
- February 10, 2026
- Date of Event
- January 30, 2026
- Report Date
- February 10, 2026
- Manufacturer
- HENG RONG PLASTIC PRODUCTS COMPANY
- Product Code
- NNK
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- 003
Narratives
AFTER INVESTIGATION OF RETURNED SAMPLE, IT WAS DETERMINED THAT THE ROOT CAUSE HAS PREVIOUSLY BEEN ADDRESSED THROUGH A PREVIOUS INVESTIGATION (DOCUMENTED WITHIN SCAR-19-00332) RELATED TO BAGS TEARING AT THE TOP ZIPPER PORTION. DUE TO THE LOT NUMBER NOT BEING PROVIDED, IT CANNOT BE DETERMINED IF THIS COMPLAINT WAS MADE BEFORE OR AFTER THE INVESTIGATION CORRECTIONS. WE WILL CONTINUE TO TRACK AND TREND FOR ANY ADDITIONAL REPORTED EVENTS. ADDITIONALLY, FROM THE CUSTOMER'S FEEDBACK IT APPEARS THAT THEY ARE USING THE DEFECTIVE PRODUCT INSTEAD OF DISCARDING IT PRIOR TO USE. CUSTOMER HAS BEEN ADVISED TO DISCARD ANY DEFECTIVE PRODUCTS PRIOR TO USE. NO REPORTED ADVERSE EVENTS WERE REPORTED.
ON (B)(6) 2026, CUSTOMER EMAILED THAT THE RECENT BATCH THE CURRENTLY ARE USING ARE NOT OPENING PROPERLY. WE ARE UNABLE TO UNZIP THEM, OFTEN TEARING THE TOP OFF. WE HAVE SENT A FEW TO LAB WITHOUT BEING COMPLETELY CLOSED. NO ADVERSE EVENTS WERE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 116634 | CARDINAL HEALTH | STAT, SPECIMEN TRANSPORT BAG | NNK | HENG RONG PLASTIC PRODUCTS COMPANY | CH6X9STAT |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |