FDA Adverse Event Malfunction Summary report: N

CARDINAL HEALTH

MDR report key: 24304550 · Received February 10, 2026

Report

Report Number
3004824601-2026-00016
Event Type
Malfunction
Date Received
February 10, 2026
Date of Event
January 30, 2026
Report Date
February 10, 2026
Manufacturer
HENG RONG PLASTIC PRODUCTS COMPANY
Product Code
NNK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AFTER INVESTIGATION OF RETURNED SAMPLE, IT WAS DETERMINED THAT THE ROOT CAUSE HAS PREVIOUSLY BEEN ADDRESSED THROUGH A PREVIOUS INVESTIGATION (DOCUMENTED WITHIN SCAR-19-00332) RELATED TO BAGS TEARING AT THE TOP ZIPPER PORTION. DUE TO THE LOT NUMBER NOT BEING PROVIDED, IT CANNOT BE DETERMINED IF THIS COMPLAINT WAS MADE BEFORE OR AFTER THE INVESTIGATION CORRECTIONS. WE WILL CONTINUE TO TRACK AND TREND FOR ANY ADDITIONAL REPORTED EVENTS. ADDITIONALLY, FROM THE CUSTOMER'S FEEDBACK IT APPEARS THAT THEY ARE USING THE DEFECTIVE PRODUCT INSTEAD OF DISCARDING IT PRIOR TO USE. CUSTOMER HAS BEEN ADVISED TO DISCARD ANY DEFECTIVE PRODUCTS PRIOR TO USE. NO REPORTED ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 0

ON (B)(6) 2026, CUSTOMER EMAILED THAT THE RECENT BATCH THE CURRENTLY ARE USING ARE NOT OPENING PROPERLY. WE ARE UNABLE TO UNZIP THEM, OFTEN TEARING THE TOP OFF. WE HAVE SENT A FEW TO LAB WITHOUT BEING COMPLETELY CLOSED. NO ADVERSE EVENTS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
116634 CARDINAL HEALTH STAT, SPECIMEN TRANSPORT BAG NNK HENG RONG PLASTIC PRODUCTS COMPANY CH6X9STAT

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown