POWERED WHEELCHAIR
Report
- Report Number
- 3004493922-2012-00028
- Event Type
- Malfunction
- Date Received
- January 27, 2012
- Report Date
- March 29, 2012
- Manufacturer
- INVACARE SUZHOU
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4) ISSUED MFG. REPORT #3004493922-2012-00028. COMPONENT, JOYSTICK MODEL #117291, SERIAL #(B)(4) WAS RETURNED FOR AN EVALUATION. PRODUCT WAS APPROXIMATELY 1 YEAR OLD AT TIME OF INCIDENT. THE JOYSTICK HAD IMPACT DAMAGE. THE JOYSTICK ALSO HAD A FOREIGN SUBSTANCE ON AND INSIDE IT. THIS CONTAMINATION (E.G. LIQUID OR OTHER CONDUCTIVE MATERIAL) COULD CAUSE UNPREDICTABLE COMMANDS FROM THE JOYSTICK. THIS CONDITION MIGHT BE RESOLVED BY THE DRYING OUT OF THE COMPONENTS OVER TIME. THE JOYSTICK WAS FUNCTIONALLY TESTED AND NO DISCREPANCIES WERE OBSERVED. MANUFACTURER VIEWS THIS INCIDENT AS ABUSE/LACK OF MAINTENANCE. (B)(4) HAS BEEN INITIATED FOR THIS ISSUE. MODEL M41SRR, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 1 YEAR 2 MONTHS OLD. THE USER MANUAL PART NUMBER 1143206 REV G (FEB-09) WAS ISSUED WITH THIS DEVICE. THE USER MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE USER MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.
RMA 859782360 HAS BEEN INITIATED FOR THIS ISSUE. MODEL M41SRR, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 1 YEAR 2 MONTHS OLD. THE USER MANUAL PART NUMBER 1143206 REV G (FEB-09) WAS ISSUED WITH THIS DEVICE. THE USER MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE USER MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMERS MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMERS AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMERS TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.
THE CHAIR IS ALLEGEDLY MAKING A SQUEAKING NOISE AND ALLEGEDLY SPEEDS UP SUDDENLY. NO INJURY IS ALLEGED.
THE CHAIR IS ALLEGEDLY MAKING A SQUEAKING NOISE AND ALLEGEDLY SPEEDS UP SUDDENLY. NO INJURY IS ALLEGED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE SUZHOU | M41SRR |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |