BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK

    MDR report key: 24276768 · Received February 6, 2026

    Report

    Report Number
    2016493-2026-04787
    Event Type
    Malfunction
    Date Received
    February 6, 2026
    Date of Event
    October 3, 2025
    Report Date
    February 2, 2026
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    OH, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    D4 & H4: SERIAL NUMBER, MODEL, CATALOG, UNIQUE DEVICE IDENTIFIER AND MANUFACTURER DATE NOT AVAILABLE. UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT NO ISSUES WERE FOUND. A TECHNICAL SUPPORT SPECIALIST (TSS) CHECKED AND CONFIRMED THAT THE DRAWER WAS ONLINE ON REMOTE SUPPORT SERVICE, AND THAT MEDBANK MY Q LINK WAS SYNCING. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TESTED THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDBANK CUSTOMER TRIED TO ISSUE MEDICATION FOR THE PATIENT, BUT IT HAD NOT ALLOWED THEM TO REQUEST RX VERIFY. NURSE REPORTED THAT CABINET WAS NOT IN OFFLINE AND NOT IN SYNC UP. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHILE DISPENSING THE MEDICATION. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    343127 BD PYXIS¿ MEDBANK AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC.

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown SN: (B)(6) , LOCATION: NOT ON FILE