FDA Adverse Event Injury Summary report: N

MEDTRONIC 780G PUMP AND RELATED CGM

MDR report key: 24259253 · Received February 4, 2026

Report

Report Number
MW5183319
Event Type
Injury
Date Received
February 4, 2026
Date of Event
January 14, 2026
Report Date
January 31, 2026
Manufacturer
MEDTRONIC MINIMED
Product Code
OZP
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WI, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

AS A TYPE ONE, INSULIN DEPENDENT VIETNAM ERA VET, I HAVE BEEN WAITING FOR THE NEW ABBOTT INSTINCT CGM FROM MEDTRONIC SINCE (B)(6) 2025. MEDTRONIC HAS CONSISTENTLY PLIED US WITH ADS, COME-ONS AND INDUCEMENTS INCLUDING FREE, EXTRA SENSORS ETC. HOLD-UPS FOR DELIVERY WERE "INCOMPLETE DOCTOR PAPERWORK/NEW PROCEDURES/AND FINALLY MEDICARE CODING PROBLEMS. I CANNOT TAKE THE STAIN THAT THEY PUT ME THROUGH. THEY HAVE DONE IT IN THE PAST TO KEEP STOCK UP AND NOW TO COVER A SPIN-OFF OF THE MINI-MED DIABETES DIVISION? IF YOU CAN'T SUPPORT YOUR PRODUCT, DON'T LEAVE THE PATIENT TO SUFFER. I HAVE A STACK OF EMAILS, UN-PAID REIMBURSEMENT OF $1,000.00 FOR OUT-OF-POCKET CGM AND DIGITAL CREDIT CARDS FOR BETA TESTING THAT ARE DIFFICULT TO USE. THIS COMPANY, MEDTRONIC MINI-MED SHOULD FIRE SOMEONE. I STARTED ON THE MEDTRONIC INSULIN PUMP AND CGM IN 2007; AFTER THE FIRST SUPPLY DELIVERY, OUT-OF-POCKET FOR CGM UNTIL ATTORNEY (B)(6) WON ENOUGH CASES AGAINST MEDICARE IN THE "INJUNCTIVE" BATTLE TO OBTAIN MEDICARE CGM COVERAGE. I HAVE MAINTAINED AN A1C OF AROUND 6.5 WHILE AVOIDING THE ER EXCEPT IN 2023. THE STRESS OF PHARMACIES/NURSES/EDUCATORS NOT KNOWING HOW TO EXECUTE "LETTERS OF MEDICAL NECESSITY"/SCRIPS AND APPROVALS UNDER MEDICARE PART B (AS IN "BOY"), I AM CLOSE TO COLLAPSE. THERE HAS TO BE A BETTER WAY. I HAVE DONE WELL, HAVE TOO MANY ASSETS FOR VA CARE BUT AM NOW IN DANGER OF LOSING EVERYTHING. BEING A MEDTRONIC CHAMPION, MIN-MED 780G POST MARKET PARTICIPANT AND INSIGHT RECEIVER HAS GIVEN ME NO INSIGHT! I AM NOT ON SOCIAL MEDIA EXCEPT FOR LINKED IN, BUT MY BEST SOURCE OF SUPPORT IS REDDIT. THIS HAS TO CHANGE. I SUPPORT MY LOCAL SHERIFF BUT MY US/IRELAND PUMP COMPANY? NOT SO MUCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
316693 MEDTRONIC 780G PUMP AND RELATED CGM AUTOMATED INSULIN DOSING DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC MINIMED

Patients

Seq Age Sex Outcome Treatment
1 81 YR Female Other AMLODIPINE.| ASPIRIN.| CALCIUM/MAGNESIUM.| INSULIN PUMP/CGM RELATED SCRIPT.| LISINOPRIL.| MULTI FOR 50 PLUS. | SIMVASTATIN.| VITAMIN C, D, E, OMEGA 3-6-9.