FDA Adverse Event Injury Summary report: N

MADSEN ASTERA 2

MDR report key: 24245277 · Received February 3, 2026

Report

Report Number
9612197-2026-00003
Event Type
Injury
Date Received
February 3, 2026
Date of Event
January 30, 2026
Report Date
February 13, 2026
Manufacturer
NATUS MEDICAL INCORPORATED
Product Code
EWO
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INITIAL REPORT FOR INTERNAL CASE NUMBER (B)(4). WE WILL BE REQUESTING THE DEVICE TO BE RETURNED. RISK REVIEW: AS PER (B)(4) MADSEN ASTERA2 RISK ANALYSIS. HAZARD ID 6.6 CAUSE- MECHANICAL BREAKAGE, CAUSING SHARP CORNER, EDGES OR PINCH POINTS. E.G. DUE TO STEADY FORCE APPLIED ON THE DEVICE. (HIT BY SOMETHING). EFFECTS/HARM - MINOR PHYSICAL TRAUMA INJURIES. SEVERITY- 3 (NEGLIGIBLE) RESIDUAL RISK 3 (LOW) AND ACCEPTABLE.

Additional Manufacturer Narrative · 0

NO SIGNIFICANT HEALTH IMPACT OR CONSEQUENCE HEADBAND HB-8 FOR TDH39 (PART NUMBER 1-25-12210) IS SENT TO THE CUSTOMER. ADDITIONALLY, THE CUSTOMER REFUSED TO RETURN THE DEFECTIVE PART OF THE DEVICE. RISK REVIEW: - AS PER (B)(4) REV 13 - 1066 MADSEN ASTERA2 RISK ANALYSIS HAZARD ID 6.6 CAUSE- MECHANICAL BREAKAGE, CAUSING SHARP CORNER, EDGES OR PINCH POINTS. E.G. DUE TO STEADY FORCE APPLIED ON THE DEVICE. (HIT BY SOMETHING). EFFECTS/HARM - MINOR PHYSICAL TRAUMA INJURIES. SEVERITY- 3 (MARGINAL) RESIDUAL RISK 3 (LOW) AND ACCEPTABLE. THIS COMPLAINT DOES NOT DESCRIBE A NEW FAILURE MODE OR NEW HARM AND THE EXISTING HAZARD SEVERITY AND/OR PROBABILITY OF OCCURRENCE HAS NOT CHANGED. THE RESIDUAL RISK IS CONSIDERED LOW AND ACCEPTABLE.

Description of Event or Problem · 0

THE USER HAS INFORMED ABOUT BROKEN HEADPHONES. HE STATED THAT THIS HAS HAPPENED TWICE. THE FIRST TIME, CAUSING PAIN TO A PATIENT WHEN PLACING HEADPHONES ON HER HEAD. THE SECOND TIME WAS EARLIER TODAY AND IT BARELY BUMPED THE PATIENT'S HEAD. NO MEDICAL INTERVENTION WAS REQUIRED AT THIS TIME.

Description of Event or Problem · 0

THE USER HAS INFORMED ABOUT BROKEN HEADPHONES. HE STATED THAT THIS HAS HAPPENED TWICE. THE FIRST TIME, CAUSING PAIN TO A PATIENT WHEN PLACING HEADPHONES ON HER HEAD. THE SECOND TIME WAS EARLIER TODAY AND IT BARELY BUMPED THE PATIENT'S HEAD. NO MEDICAL INTERVENTION WAS REQUIRED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
305254 MADSEN ASTERA 2 MADSEN ASTERA 2 EWO NATUS MEDICAL INCORPORATED 1-25-12200

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown