MADSEN ASTERA 2
Report
- Report Number
- 9612197-2026-00003
- Event Type
- Injury
- Date Received
- February 3, 2026
- Date of Event
- January 30, 2026
- Report Date
- February 13, 2026
- Manufacturer
- NATUS MEDICAL INCORPORATED
- Product Code
- EWO
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
INITIAL REPORT FOR INTERNAL CASE NUMBER (B)(4). WE WILL BE REQUESTING THE DEVICE TO BE RETURNED. RISK REVIEW: AS PER (B)(4) MADSEN ASTERA2 RISK ANALYSIS. HAZARD ID 6.6 CAUSE- MECHANICAL BREAKAGE, CAUSING SHARP CORNER, EDGES OR PINCH POINTS. E.G. DUE TO STEADY FORCE APPLIED ON THE DEVICE. (HIT BY SOMETHING). EFFECTS/HARM - MINOR PHYSICAL TRAUMA INJURIES. SEVERITY- 3 (NEGLIGIBLE) RESIDUAL RISK 3 (LOW) AND ACCEPTABLE.
NO SIGNIFICANT HEALTH IMPACT OR CONSEQUENCE HEADBAND HB-8 FOR TDH39 (PART NUMBER 1-25-12210) IS SENT TO THE CUSTOMER. ADDITIONALLY, THE CUSTOMER REFUSED TO RETURN THE DEFECTIVE PART OF THE DEVICE. RISK REVIEW: - AS PER (B)(4) REV 13 - 1066 MADSEN ASTERA2 RISK ANALYSIS HAZARD ID 6.6 CAUSE- MECHANICAL BREAKAGE, CAUSING SHARP CORNER, EDGES OR PINCH POINTS. E.G. DUE TO STEADY FORCE APPLIED ON THE DEVICE. (HIT BY SOMETHING). EFFECTS/HARM - MINOR PHYSICAL TRAUMA INJURIES. SEVERITY- 3 (MARGINAL) RESIDUAL RISK 3 (LOW) AND ACCEPTABLE. THIS COMPLAINT DOES NOT DESCRIBE A NEW FAILURE MODE OR NEW HARM AND THE EXISTING HAZARD SEVERITY AND/OR PROBABILITY OF OCCURRENCE HAS NOT CHANGED. THE RESIDUAL RISK IS CONSIDERED LOW AND ACCEPTABLE.
THE USER HAS INFORMED ABOUT BROKEN HEADPHONES. HE STATED THAT THIS HAS HAPPENED TWICE. THE FIRST TIME, CAUSING PAIN TO A PATIENT WHEN PLACING HEADPHONES ON HER HEAD. THE SECOND TIME WAS EARLIER TODAY AND IT BARELY BUMPED THE PATIENT'S HEAD. NO MEDICAL INTERVENTION WAS REQUIRED AT THIS TIME.
THE USER HAS INFORMED ABOUT BROKEN HEADPHONES. HE STATED THAT THIS HAS HAPPENED TWICE. THE FIRST TIME, CAUSING PAIN TO A PATIENT WHEN PLACING HEADPHONES ON HER HEAD. THE SECOND TIME WAS EARLIER TODAY AND IT BARELY BUMPED THE PATIENT'S HEAD. NO MEDICAL INTERVENTION WAS REQUIRED AT THIS TIME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 305254 | MADSEN ASTERA 2 | MADSEN ASTERA 2 | EWO | NATUS MEDICAL INCORPORATED | 1-25-12200 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |