FDA Adverse Event Malfunction Summary report: N

COBAS 8000 COBAS C 701 MODULE

MDR report key: 24239330 · Received February 2, 2026

Report

Report Number
1823260-2026-00353
Event Type
Malfunction
Date Received
February 2, 2026
Date of Event
January 9, 2026
Report Date
March 4, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERVICE MAINTENANCE ACTIONS PERFORMED BY THE FSE RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 911238. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) FOUND THAT THE GEAR PUMP PRESSURE WAS LOW, RESIDUES ON THE INCUBATION WATER BATH, CUVETTES, AND ULTRASONIC MIXERS, AND WORN TEFLON TIPS. THE FSE REMEDIED THE ISSUES IDENTIFIED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE UREA/BUN RESULTS FOR 1 PATIENT SAMPLE ON A COBAS 8000 COBAS C 701 MODULE. THE INITIAL RESULT WAS 102.7 MG/DL. THE DOCTOR QUESTIONED THE RESULT WHICH PROMPTED THE CUSTOMER TO REPEAT THE SAMPLE. THE REPEAT RESULT WAS 24.6 MG/DL. THE REPEAT RESULT WAS DEEMED CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
292144 COBAS 8000 COBAS C 701 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown