FDA Adverse Event Injury Summary report: N

PROMETRA II PROGRAMMABLE PUMP

MDR report key: 24194248 · Received January 27, 2026

Report

Report Number
3030198397-2026-00003
Event Type
Injury
Date Received
January 27, 2026
Date of Event
January 27, 2026
Report Date
January 27, 2026
Manufacturer
INFUSYN THERAPEUTICS, LLC
Product Code
LKK
UDI-DI
00810335020228
PMA / PMN Number
P080012
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE DEVICE HISTORY RECORD, DID NOT IDENTIFY ANY NON-CONFORMANCES, ISSUES OR CAPAS ASSOCIATED WITH PUMP FUNCTION. DEVICE HAS NOT YET BEEN RETURNED FOR ADDITIONAL EVALUATION AND INVESTIGATION. AS ADDITIONAL PHYSICAL INVESTIGATION WAS NOT PERFORMED ON THE DEVICE, A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED FOR THE ALLEGED ISSUE. THIS COMPLAINT WILL BE CLOSED AND RE-OPENED IF/WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE. INTERNAL COMPLAINT NUMBER: (B)(4).

Description of Event or Problem · 0

PHYSICIAN CONTACTED SENIOR CLINICAL ENGINEER (SCE) TO REPORT A PROMETRA II 20 ML PUMP THAT IS UNABLE TO COMMUNICATE WITH A PROGRAMMER ON JANUARY 22, 2026. HE REPORTS THAT HE WAS ABLE TO PERFORM AN INITIAL INQUIRY, BUT SUBSEQUENT REPEATED EFFORTS SHOWED "PUMP COMMUNICATION FAILED". SCE ASKED IF THE PHYSICIAN COULD HEAR THE AUDIBLE TONE THE PROGRAMMER MAKES WHEN ATTEMPTING TO CONNECT AND THE PHYSICIAN SAID YES. SCE THEN REQUESTED THE PHYSICIAN PERFORM A POWER CYCLE ON THE PROGRAMMER AND TO CHANGE THE BATTERIES, BUT THOSE EFFORTS WERE UNSUCCESSFUL. SCE ASKED THE PHYSICIAN TO USE ANOTHER PROGRAMMER BUT THESE EFFORTS WERE ALSO UNSUCCESSFUL. AT THIS POINT, SCE RECOMMENDED A PUMP REPLACEMENT. THE PUMP HAS ALREADY BEEN EXPLANTED, REPLACED, AND DISCARDED. NO INVESTIGATION IS POSSIBLE AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
256395 PROMETRA II PROGRAMMABLE PUMP Pump, infusion, implanted, programmable LKK INFUSYN THERAPEUTICS, LLC 13827 25379 00810335020228

Patients

Seq Age Sex Outcome Treatment
1 NA Female Required Intervention