BD PYXIS¿ MEDSTATION¿ ES AUXILIARY
Report
- Report Number
- 2016493-2026-02357
- Event Type
- Malfunction
- Date Received
- January 27, 2026
- Date of Event
- January 7, 2026
- Report Date
- January 12, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- PHARMACIST
- Health Professional
- Yes
Narratives
A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 24-MAY-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THIS INCIDENT, THE TECHNICAL SUPPORT SPECIALIST (TSS) CONFIRMED THAT CUSTOMER RESOLVED THE ISSUE AND NO FURTHER INVESTIGATION REQUIRED FOR THIS DEVICE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE CUSTOMER RESOLVED THE ISSUE.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, THE PATIENTS DESIGNATED WITH THE LOCATION PHX ED WAITING WERE CROSSING OVER TO THE PYXIS ES SERVER. HOWEVER, NOT ALL PATIENTS WERE CROSSING OVER TO THE PHYSICAL PYXIS CABINET, THOUGH SOME PATIENT MRNS DID CROSS SUCCESSFULLY. THE ED PYXIS LOCATION WAS CONFIGURED AS XER. EPIC IT INDICATED THAT A LOCATION MAY NEED TO BE BUILT AS XER (PHXERO, OTF POOL BEDS) FOR THESE PATIENTS TO CROSS OVER FROM EPIC TO PYXIS. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING MEDICATION TO PATIENTS. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 251433 | BD PYXIS¿ MEDSTATION¿ ES AUXILIARY | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002502 | 10885403533235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |