FDA Adverse Event Malfunction Summary report: N

BD PYXIS¿ MEDSTATION¿ ES AUXILIARY

MDR report key: 24187769 · Received January 27, 2026

Report

Report Number
2016493-2026-02357
Event Type
Malfunction
Date Received
January 27, 2026
Date of Event
January 7, 2026
Report Date
January 12, 2026
Manufacturer
CAREFUSION 303, INC.
Product Code
BRY
UDI-DI
10885403533235
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PHARMACIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A REVIEW OF THE COMPLAINT HISTORY FOR SN (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 24-MAY-2023 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. UPON INVESTIGATION OF THIS INCIDENT, THE TECHNICAL SUPPORT SPECIALIST (TSS) CONFIRMED THAT CUSTOMER RESOLVED THE ISSUE AND NO FURTHER INVESTIGATION REQUIRED FOR THIS DEVICE. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE CUSTOMER RESOLVED THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, THE PATIENTS DESIGNATED WITH THE LOCATION PHX ED WAITING WERE CROSSING OVER TO THE PYXIS ES SERVER. HOWEVER, NOT ALL PATIENTS WERE CROSSING OVER TO THE PHYSICAL PYXIS CABINET, THOUGH SOME PATIENT MRNS DID CROSS SUCCESSFULLY. THE ED PYXIS LOCATION WAS CONFIGURED AS XER. EPIC IT INDICATED THAT A LOCATION MAY NEED TO BE BUILT AS XER (PHXERO, OTF POOL BEDS) FOR THESE PATIENTS TO CROSS OVER FROM EPIC TO PYXIS. THE CUSTOMER STATED THAT THIS MALFUNCTION CAUSED A DELAY IN DISPENSING MEDICATION TO PATIENTS. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
251433 BD PYXIS¿ MEDSTATION¿ ES AUXILIARY AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 500001002502 10885403533235

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown