FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24186384 · Received January 27, 2026

Report

Report Number
2955842-2026-02263
Event Type
Malfunction
Date Received
January 27, 2026
Date of Event
January 6, 2026
Report Date
April 16, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE ERBE WAS ANALYZED AND THE UNIT POWERED ON NORMALLY AND SUCCESSFULLY CAUTERIZED ACROSS ALL PORTS AND INSTRUMENTS WITHOUT ISSUE DURING IN-HOUSE TESTING. HOWEVER, A REVIEW OF THE INTERNAL ERBE ERROR LOG SHOWED ERROR M-02, M-B0, C-00 AND M-B1. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID NOT YET RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION. THE PROBABLE ROOT CAUSE OF ERROR M-02 IS ATTRIBUTED TO A FAULTY COMPONENT OF THE ERBE GENERATOR. M-02 ERRORS INDICATE A MODULE TIMEOUT ISSUE AND, THEREFORE, THE ACTIVATION WAS INTERRUPTED. THIS ERROR CAN BE RESOLVED AFTER POWER CYCLING THE GENERATOR AND/OR CHECKING THE CABLE CONNECTION TO THE SYSTEM. IN SOME CASES, THE AFFECTED COMPONENT MAY NEED TO BE REPLACED TO RESOLVE THE REPORTED ERROR.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE ERBE GAVE ERROR M-02. TROUBLESHOOTING, INCLUDING REBOOTING THE INTEGRATED ELECTROSURGICAL UNIT (IESU), REPLACING THE MONOPOLAR AND BIPOLAR CABLES, REPLACING THE INSTRUMENT, DISCONNECTING THE PEDALS, AND REPLACING THE ERBE FOR A BACKUP GENERATOR WERE RECOMMENDED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE SITE AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PROCEDURE WAS COMPLETED ROBOTICALLY. THE GENERATOR WAS REPLACED WITH A FT10 TO CONTINUE WITH THE PROCEDURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
40589 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES