FDA Adverse Event
Malfunction
Summary report: N
MERGE
MDR report key: 24176881
·
Received January 26, 2026
Report
- Report Number
- 24176881
- Event Type
- Malfunction
- Date Received
- January 26, 2026
- Date of Event
- January 7, 2026
- Report Date
- January 13, 2026
- Manufacturer
- MERGE HEALTHCARE INC
- Product Code
- DQK
- Product Problem
- Yes
- Report Source
- User Facility report
- Reporter Location
- AZ
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Description of Event or Problem · 0
KNOWN ISSUE WITH MERGE CLIENT NOT CONNECTED TO INTERNET. BIOMED CHANGED COMPUTERS IN ROOM 4. NEW COMPUTER CONNECTED TO INTERNET. CASE BROUGHT UP IN MERGE SOFTWARE/SYSTEM. INCOMPLETE CHARTING IN CASE DUE TO MERGE LOSING CONNECTION WITH INTERNET. CHARTING STOPPED AT 1354. THE VITALS SIGNS WERE CONTINUED DURING THE CASE WITH MERGE. THERE ARE 2 TYPES OF MERGE MONITORS. ONE IS THE 'HEMO' WHICH CONTINUED AND THE OTHER IS THE 'CLIENT' WHICH IS THE DOCUMENTATION LOG. THE DOCUMENTATION LOG DID NOT PASS THROUGH INTO CERNER RELATED TO THE LOSS OF CONNECTIVITY. IT WAS ABLE TO WORK ON THE COMPUTER AND GET THE INFORMATION TO REFRESH AND HAVE NOW DOCUMENTATION INTO THE MEDICAL RECORD. NO HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 94927 | MERGE | COMPUTER, DIAGNOSTIC, PROGRAMMABLE, CARDIOVASCULAR | DQK | MERGE HEALTHCARE INC | PB-1000 PDM AND CHILD 1015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 62 YR | Male |