FDA Adverse Event Malfunction Summary report: N

MERGE

MDR report key: 24176881 · Received January 26, 2026

Report

Report Number
24176881
Event Type
Malfunction
Date Received
January 26, 2026
Date of Event
January 7, 2026
Report Date
January 13, 2026
Manufacturer
MERGE HEALTHCARE INC
Product Code
DQK
Product Problem
Yes
Report Source
User Facility report
Reporter Location
AZ
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

KNOWN ISSUE WITH MERGE CLIENT NOT CONNECTED TO INTERNET. BIOMED CHANGED COMPUTERS IN ROOM 4. NEW COMPUTER CONNECTED TO INTERNET. CASE BROUGHT UP IN MERGE SOFTWARE/SYSTEM. INCOMPLETE CHARTING IN CASE DUE TO MERGE LOSING CONNECTION WITH INTERNET. CHARTING STOPPED AT 1354. THE VITALS SIGNS WERE CONTINUED DURING THE CASE WITH MERGE. THERE ARE 2 TYPES OF MERGE MONITORS. ONE IS THE 'HEMO' WHICH CONTINUED AND THE OTHER IS THE 'CLIENT' WHICH IS THE DOCUMENTATION LOG. THE DOCUMENTATION LOG DID NOT PASS THROUGH INTO CERNER RELATED TO THE LOSS OF CONNECTIVITY. IT WAS ABLE TO WORK ON THE COMPUTER AND GET THE INFORMATION TO REFRESH AND HAVE NOW DOCUMENTATION INTO THE MEDICAL RECORD. NO HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
94927 MERGE COMPUTER, DIAGNOSTIC, PROGRAMMABLE, CARDIOVASCULAR DQK MERGE HEALTHCARE INC PB-1000 PDM AND CHILD 1015

Patients

Seq Age Sex Outcome Treatment
1 62 YR Male