TRANSMITTER MMT-7841ZW GST5G OUS
Report
- Report Number
- 2032227-2026-113509
- Event Type
- Malfunction
- Date Received
- January 23, 2026
- Date of Event
- January 10, 2026
- Report Date
- February 1, 2026
- Manufacturer
- MEDTRONIC MINIMED
- Product Code
- PQF
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FI
- Reporter Occupation
- 003
Narratives
ADDITIONAL INFORMATION RECEIVED SHOWS THAT THERE IS NO INFORMATION TO REASONABLY SUGGEST THAT THE DEVICE IN THIS REPORT MAY HAVE CAUSED OR CONTRIBUTED TO A DEATH OR SERIOUS INJURY OR THAT THE DEVICE IN THIS REPORT HAS MALFUNCTIONED. THEREFORE, THIS EVENT DID NOT AND DOES NOT MEET THE REPORTING REQUIREMENTS STIPULATED IN 21 CFR 803. ADDITIONAL INFORMATION HAS BEEN RECEIVED WHICH WAS NOT INCLUDED IN THE INITIAL REPORT. THE INFORMATION HAS BEEN PROVIDED IN SECTION B5 (UPDATED THE SUMMARY) WITH THIS REPORT. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.
SELECT PATIENT INFORMATION CANNOT BE PROVIDED DUE TO REGIONAL PRIVACY REGULATIONS. THE REPORTED DEVICE IS NOT MARKETED IN THE UNITED STATES, BUT IT IS A SAME/SIMILAR DEVICE TO ONE THAT IS MARKETED INSIDE THE UNITED STATES. CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.
UPDATED SUMMARY: AS PER THE ADDITIONAL INFORMATION RECEIVED, CUSTOMER HAD CONFIRMED THAT THE COMMUNICATION ISSUE BETWEEN PUMP AND TRANSMITTER GOT RESOLVED. SO, THE EVENT SUBMITTED UNDER REGULATORY REPORT NUMBER 2032227-2026-113509 IS NOT REPORTABLE.
IT WAS REPORTED TO MEDTRONIC MINIMED THAT THE CUSTOMER RECEIVED A SENSOR CONNECTED ALERT AND UPON SELECTING ¿CONTINUE SENSOR", THE CUSTOMER SUBSEQUENTLY RECEIVED A "LOST SENSOR SIGNAL" ALERT WHICH RESULTED IN CHANGE SENSOR ALERT. THE CUSTOMER REPORTED NO ADVERSE EVENT. THE EVENT INVOLVED PRODUCT(S) MMT-7841ZW. TROUBLESHOOTING WAS PARTIALLY PERFORMED FOR LOST SENSOR SIGNAL ALLEGATION, AND IT WAS CONFIRMED THAT TRANSMITTER SERIAL NUMBER WAS PROGRAMMED IN MANAGE DEVICES SCREEN. FURTHER TROUBLESHOOTING WAS NOT PERFORMED AND IT WAS UNKNOWN WHETHER THE REPORTED ISSUE WAS RESOLVED OR NOT. TROUBLESHOOTING WAS PERFORMED FOR UNEXPECTED REINITIALIZATION AND CUSTOMER DID RECEIVE A SENSOR CONNECTED ALERT. TROUBLESHOOTING WAS PERFORMED FOR TESTER PROCEDURE FOR THE TRANSMITTER AND TRANSMITTER PASSED THE TESTER PROCEDURE. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. PRODUCT RETURN IS NOT REQUIRED FOR MMT-7841ZW.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 232504 | TRANSMITTER MMT-7841ZW GST5G OUS | SENSOR, GLUCOSE, INVASIVE, NON-ADJUNCTIVE | PQF | MEDTRONIC MINIMED | MMT-7841ZW | 1162454 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |