FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2416321 · Received January 13, 2012

Report

Report Number
2122870-2012-00101
Event Type
Malfunction
Date Received
January 13, 2012
Date of Event
November 24, 2011
Report Date
December 14, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE PATIENT SAMPLES WERE COLLECTED IN 13X100MM SERUM SAMPLE TUBES WITH A GEL BARRIER AND CENTRIFUGED FOR 10 MINUTES AT 3000RPM. QC AND SYSTEM CHECK INFORMATION HAVE NOT BEEN SUPPLIED TO DATE. PER THE CUSTOMER INVESTIGATION RECORD, THE ERRONEOUS ELEVATED AND IMPRECISE PATIENT RESULTS WERE ALL GENERATED ON INSTRUMENT PIPETTOR #2. THE BEC FIELD SERVICE ENGINEER (FSE) AND PERFORMED ALIGNMENTS ON PIPETTOR #2 AND THE ISSUE WAS RESOLVED. THE FSE VERIFIED INSTRUMENT HARDWARE AFTER SERVICING THE INSTRUMENT. ALTHOUGH THE FSE COMPLETED SOME REQUIRED SERVICE TO PIPETTOR #2, IT COULD NOT BE DETERMINED THAT THIS WAS THE ROOT CAUSE OF THE ERRONEOUS PATIENT RESULTS. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. THIS REPORT IS RELATED TO THE FOLLOWING MDRS THAT ARE BEING REPORTED ON DIFFERENT DATES FOR THE SIMILAR EVENT THAT OCCURRED AT THIS CUSTOMER SITE: 2122870-2012-00098, 2122870-2012-00099, 2122870-2012-00100, 2122870-2012-00102, 2122870-2012-00103, 2122870-2012-00104.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) IN REGARDS TO OBTAINING GI MONITOR PATIENT RESULTS ABOVE NORMAL REFERENCE RANGE OF THE ASSAY FOR TWO (2) PATIENTS, GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. A REVIEW OF ARCHIVE DATA SHOWS REPEAT TESTING OF THE PATIENT SAMPLES PRODUCED LOWER RESULTS WITHIN THE NORMAL REFERENCE RANGE OF THE ASSAY AND OUTSIDE OF LABELED GI MONITOR PRECISION CLAIMS. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN IN THIS REPORT. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY; HOWEVER, THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. DXI 800 N/A

Patients

Seq Age Sex Outcome Treatment
1