FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 CONTROLLER

MDR report key: 24159869 · Received January 23, 2026

Report

Report Number
3014585508-2026-03265
Event Type
Malfunction
Date Received
January 23, 2026
Date of Event
January 9, 2026
Report Date
January 23, 2026
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
10385083000022
PMA / PMN Number
K203768
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE REPORTED THERMAL DEVICE MALFUNCTION IS ASSOCIATED WITH A PERSONAL DIABETES MANAGER MANUFACTURED AFTER THE CORRECTION FOR ACTION RES#(B)(4) WAS IMPLEMENTED. ACCORDING TO THE COMPLAINANT, THE DEVICE WILL NOT BE RETURNED FOR INVESTIGATION. WE ARE UNABLE TO CONFIRM THE CAUSE OF THE REPORTED EVENT. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. LOCKED DOWN SMARTPHONE: LOCKDOWN OMNIPOD SOFTWARE APP VERSION: 3.1.5-P001 OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06 HARDWARE: N5004L CGM SENSOR TYPE: G7. PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Description of Event or Problem · 0

THE PATIENT'S FATHER REPORTED THAT THE OP5 PERSONAL DIABETES MANAGER (PDM) FOR HIS DAUGHTER HAD CHARGING ISSUES FOR TWO DAYS. THIS INCLUDED INTERMITTENT CHARGING, HEAT DURING CHARGING, AND A BURNT SMELL AT THE CHARGING PORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
222424 OMNIPOD 5 CONTROLLER ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG INSULET CORPORATION PT-000409 H000518 10385083000022

Patients

Seq Age Sex Outcome Treatment
1 6 YR Female