FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24142012 · Received January 22, 2026

Report

Report Number
2955842-2026-01844
Event Type
Malfunction
Date Received
January 22, 2026
Date of Event
January 8, 2026
Report Date
January 21, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. THE UNIT WAS ANALYZED AND THE ISSUES WITH ERBE WERE CONFIRMABLE USING LOG REVIEWS; SIGNIFICANT NUMBER OF C-38, C-30, C-34, M-1 AND M-11 ERRORS LOGGED. C-06/M-18/M-11 ERROR PATTERN LOGGED, M-18 ERRORS LOGGED, C-01 LOGGED ALSO OF CONCERN. INSPECTION DURING FA PROCESS WAS ABLE TO FIND ERRORS IN ERBE LOGS THAT MATCH TIMEFRAME AND FAULT CONDITION REPORTED BUT WERE UNABLE TO REPLICATE ON SITE. C-00, M-11 ERRORS IN ERBE LOGS. UNIT TESTED ON SYSTEM, NO ERRORS ON STARTUP OR DURING USE. ALL OPERATIONS PERFORMED SUCCESSFULLY VIA ALL PORTS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, USER INFORMED THE TECHNICAL SUPPORT ENGINEER (TSE) THAT THEY ENCOUNTERED AN ISSUE WITH THE MONOPOLAR ENERGY, SPECIFICALLY THE MONOPOLAR COAGULATION FUNCTION, WHILE THE CUT FUNCTION REMAINED OPERATIONAL. THE TSE REVIEWED THE LOGS AND CONFIRMED THE ISSUE. INITIAL TROUBLESHOOTING INVOLVED RECOMMENDING A POWER CYCLE OF THE ERBE GENERATOR, SWAPPING MONOPOLAR PORTS AND ENERGY CABLES, AND CHANGING THE INSTRUMENT, BUT THESE STEPS DID NOT RESOLVE THE PROBLEM. THE ISSUE PERSISTED INTERMITTENTLY EVEN AFTER CHANGING THE INSTRUMENT. THE TSE THEN SUGGESTED ADJUSTING THE COAG SETTINGS TO FORCED OR CLASSIC TO LIMIT THE ENERGY TO THE INSTRUMENT. THE USER CONTINUED WITH THE PROCEDURE AS PLANNED WITH NO REPORT INJURIES. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED ADDITIONAL INFORMATION: THE REPORTER CONFIRMED THAT SWITCHING TO CLASSIC MODE DID NOT RESOLVE THE ISSUE. THEY CONTINUED WITH THE PROCEDURE USING THE SAME ERBE GENERATOR WITHOUT USING THE COAGULATION MODE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
204142 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-31 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES