FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24106148 · Received January 17, 2026

Report

Report Number
2955842-2026-01700
Event Type
Malfunction
Date Received
January 17, 2026
Date of Event
December 29, 2025
Report Date
March 19, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE WAS ABLE TO REPRODUCE THE ISSUE AND REPLACED THE 230 VOLT POWER CORD TO RESOLVE THE ISSUE. SYSTEM WAS TESTED AND VERIFIED READY FOR USE. THE PROBABLE ROOT CAUSE CANNOT YET BE DETERMINED BASED ON THE INFORMATION PROVIDED.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION WAS OBTAINED FROM QUALITY ENGINEER (QE) INVESTIGATION RESULTS: THE PROBABLE ROOT CAUSE IS ATTRIBUTED TO DAMAGE DURING USE, WHICH MAY RESULT FROM A ROUGH HANDLING. CORRECTION(S): ANNEX C - INV FINDINGS DESC 1 WAS UPDATED TO: C0706. ANNEX D - CONCLUSION DESC 1 WAS UPDATED TO: D11.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, USER INFORMED THE TECHNICAL SUPPORT ENGINEER (TSE) THAT THE ERBE POWER CABLE WAS BROKEN. THE USER CONTINUED WITH THE PROCEDURE AS PLANNED. NO KNOWN IMPACT OR PATIENT CONSEQUENCE WAS REPORTED.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
99756 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-64 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1