FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24031965 · Received January 12, 2026

Report

Report Number
2955842-2026-01047
Event Type
Malfunction
Date Received
January 12, 2026
Date of Event
December 23, 2025
Report Date
January 23, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS NOT RECEIVED THE DA VINCI PRODUCT WITH AN ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE PRODUCT IS RETURNED AND EVALUATED AND/OR IF ADDITIONAL INFORMATION IS RECEIVED.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL INC. (ISI) RECEIVED THE INTEGRATED ELECTRO SURGICAL UNIT (IESU) FOR FAILURE ANALYSIS INVESTIGATION. THE UNIT WAS ANALYZED AND WAS CONFIRMED USING LOG REVIEWS; C-30 ERROR WAS IN THE LOGS. UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE ERBE UNIT WAS TESTED USING THE SYSTEM AND SUCCESSFULLY ENERGIZED AND CAUTERIZED ALL PORTS AND INSTRUMENTS WITHOUT ANY ISSUES. A REVIEW OF THE ERBE INTERNAL LOG ALSO REVEALED ERROR C-00. THE COMPLAINT WAS CONFIRMED BASED ON FAILURE ANALYSIS. INTUITIVE SURGICAL, INC. (ISI) RECEIVED THE FOLLOWING INFORMATION: THE GENERATOR WAS REBOOTED TO RESOLVE THE ISSUE.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED RIGHT HEMICOLECTOMY SURGICAL PROCEDURE, THE CUSTOMER INFORMED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) THAT ERROR C-30 OCCURRED ON VIO DV INTEGRATED ELECTROSURGICAL UNIT (IESU). THE CUSTOMER POWER CYCLED THE IESU, BUT THE ISSUE WAS NOT RESOLVED. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
94206 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-44 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.