FDA Adverse Event Malfunction Summary report: N

IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT

MDR report key: 2403120 · Received January 8, 2012

Report

Report Number
2050012-2011-07350
Event Type
Malfunction
Date Received
January 8, 2012
Date of Event
December 8, 2011
Report Date
December 9, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHR
PMA / PMN Number
K963048
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TU
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER TECHNICAL SPECIALIST SENT CUSTOMER A REPLACEMENT RF REAGENT LOT. CUSTOMER HAS NOT CALLED BACK TO REPORT ANY FURTHER ISSUES WITH THE REPLACEMENT LOT. (NOTE: THE BECKMAN COULTER, INC. IDENTIFIER FOR THIS REPORT IS (B)(4).). SENT CUSTOMER REPLACEMENT REAGENT LOT.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT THE IMMAGE 800 IMMUNOCHEMISTRY SYSTEM GENERATED FALSELY HIGH RHEUMATOID FACTOR (RF) RESULTS ON FOUR PATIENT SAMPLES, USING IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT LOT #M101865. CUSTOMER STATED THAT THESE RESULTS WERE NOT CONSISTENT WITH THE PATIENTS' CLINICAL PICTURES, AS THE RESULTS EXCEEDED THE REFERENCE RANGE OF 0.0 TO 20.0 INTERNATIONAL UNITS PER MILLILITER (IU/ML). CUSTOMER DID NOT STATE HARM TO PATIENTS, AND DID NOT STATE THAT PATIENT TREATMENT WAS AFFECTED. THE ISSUE APPEARS TO BE REAGENT-SPECIFIC; THEREFORE, THE CUSTOMER TECHNICAL SPECIALIST (CTS) SENT CUSTOMER A REPLACEMENT RF REAGENT LOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT SYSTEM, TEST, RHEUMATOID FACTOR DHR BECKMAN COULTER, INC. IMMAGE RF M101865

Patients

Seq Age Sex Outcome Treatment
1