IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT
Report
- Report Number
- 2050012-2011-07350
- Event Type
- Malfunction
- Date Received
- January 8, 2012
- Date of Event
- December 8, 2011
- Report Date
- December 9, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- DHR
- PMA / PMN Number
- K963048
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TU
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
THE CUSTOMER TECHNICAL SPECIALIST SENT CUSTOMER A REPLACEMENT RF REAGENT LOT. CUSTOMER HAS NOT CALLED BACK TO REPORT ANY FURTHER ISSUES WITH THE REPLACEMENT LOT. (NOTE: THE BECKMAN COULTER, INC. IDENTIFIER FOR THIS REPORT IS (B)(4).). SENT CUSTOMER REPLACEMENT REAGENT LOT.
CUSTOMER CALLED TO REPORT THAT THE IMMAGE 800 IMMUNOCHEMISTRY SYSTEM GENERATED FALSELY HIGH RHEUMATOID FACTOR (RF) RESULTS ON FOUR PATIENT SAMPLES, USING IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT LOT #M101865. CUSTOMER STATED THAT THESE RESULTS WERE NOT CONSISTENT WITH THE PATIENTS' CLINICAL PICTURES, AS THE RESULTS EXCEEDED THE REFERENCE RANGE OF 0.0 TO 20.0 INTERNATIONAL UNITS PER MILLILITER (IU/ML). CUSTOMER DID NOT STATE HARM TO PATIENTS, AND DID NOT STATE THAT PATIENT TREATMENT WAS AFFECTED. THE ISSUE APPEARS TO BE REAGENT-SPECIFIC; THEREFORE, THE CUSTOMER TECHNICAL SPECIALIST (CTS) SENT CUSTOMER A REPLACEMENT RF REAGENT LOT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | IMMAGE SYSTEM RHEUMATOID FACTOR (RF) REAGENT | SYSTEM, TEST, RHEUMATOID FACTOR | DHR | BECKMAN COULTER, INC. | IMMAGE RF | M101865 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |