FDA Adverse Event Malfunction Summary report: N

COULTER LH750 HEMATOLOGY ANALYZER

MDR report key: 2403062 · Received January 7, 2012

Report

Report Number
1061932-2012-00055
Event Type
Malfunction
Date Received
January 7, 2012
Date of Event
December 7, 2011
Report Date
December 7, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE ROOT CAUSE FOR THE LEAK WAS A DETACHED PROBE WASH BLOCK, WHICH WAS RESOLVED WITH THE TROUBLESHOOTING DESCRIBED. (NOTE: THE BECKMAN COULTER, INC. IDENTIFIER FOR THIS REPORT IS (B)(4).)

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT THE PROBE WASH BLOCK CAME OFF THE AIR CYLINDER OF THE COULTER LH750 HEMATOLOGY ANALYZER, CAUSING A WASTE LEAK. CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF A LAB COAT, EYE PROTECTION, AND GLOVES. CUSTOMER DID NOT COME IN CONTACT WITH THE FLUID. MEDICAL ATTENTION WAS NOT SOUGHT AND THERE WAS NO REPORT OF EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS. NO ONE WAS SPLASHED OR SPRAYED. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR ASSOCIATED TO THIS COMPLAINT, NOR WAS THERE IMPACT TO PATIENT RESULTS AS A RESULT OF THIS EVENT. THE CUSTOMER TECHNICAL SPECIALIST (CTS) ASSISTED CUSTOMER WITH RESOLVING THE ISSUE VIA TELEPHONE. THE CTS WAS ABLE TO DETERMINE THAT THE PROBE WASH BLOCK HAD COME OFF THE AIR CYLINDER. CUSTOMER WAS THEN ABLE TO REINSTALL THE PROBE LEAK WITH THE GUIDANCE OF THE CTS. THERE WAS NO FURTHER EVIDENCE OF LEAKING. THERE HAVE BEEN NO REPORTS OF RECURRENCE BY CUSTOMER TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. LH750

Patients

Seq Age Sex Outcome Treatment
1