FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY CLINICAL SYSTEM

MDR report key: 2402985 · Received January 7, 2012

Report

Report Number
2122870-2012-00029
Event Type
Malfunction
Date Received
January 7, 2012
Date of Event
December 7, 2011
Report Date
December 8, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
DHA
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED. PER THE CUSTOMER SUPPLIED QC DATA, ALL THREE LEVELS OF BHCG QC WERE OUT OF RANGE LOW >2-3SD ON THE EVENING OF (B)(6) 2011. BEC INVESTIGATION SHOWED THAT ALL THREE LEVELS OF BHCG QC WERE WITHIN THE ESTABLISHED RANGES EARLIER THAT SAME DAY. PER THE CUSTOMER SUPPLIED DOCUMENTATION, A ROUTINE SYSTEM CHECK WAS PERFORMED EARLIER ON (B)(6) 2011 AND THE RESULTS PASSED WITHIN THE INSTRUMENT SPECIFICATIONS. THE CUSTOMER RE-CALIBRATED THE ASSAY ON (B)(6) 2011 AT 11:50 USING CALIBRATOR LOT # 010662. THE S0 RLUS (RELATIVE LIGHT UNITS) OBTAINED WERE (B)(4). A PREVIOUS CALIBRATION PERFORMED BY THE CUSTOMER ON (B)(6) 2011 WITH THE SAME CALIBRATOR LOT # 010662 HAD PRODUCED S0 RLUS OF (B)(4), AND BEC RELEASED DATA INDICATES EXPECTED S0 RLUS OF (B)(4) FOR LOT # 010662. FURTHER INVESTIGATION BY BEC DETERMINED THAT CALIBRATOR LOT # 010662 HAS AN EXPIRATION DATE OF 09/30/2011. THEREFORE, THE CUSTOMER WAS USING EXPIRED CALIBRATOR MATERIAL. INTERNAL TESTING DEMONSTRATED THAT THE ACCESS 2 DOES NOT NOTIFY THE USER THAT THEY ARE ABOUT TO USE AN EXPIRED CALIBRATOR UNLESS THAT CALIBRATOR HAS NEVER BEEN LOADED ONTO THE SYSTEM BEFORE, REQUIRING IT TO BE SCANNED OR MANUALLY ENTERED BY THE CUSTOMER. THEREFORE, IF THE CALIBRATOR LOT HAS BEEN USED IN THE PAST AND IS STORED IN THE SYSTEM, THE ACCESS 2 ALLOWS USE OF THE CALIBRATOR EVEN PAST ITS EXPIRATION DATE. PER THE CUSTOMER SUPPLIED EVENT LOG, THERE WERE NO ERRORS POSTED IN CONJUNCTION WITH THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER, INC. (BCI) THAT IND (INDETERMINATE) FLAGGED TOTAL BETA HCG (TBHCG) RESULTS WERE GENERATED BY ACCESS 2 IMMUNOASSAY SYSTEM FOR TWO PATIENTS AND QC. ACCESS TOTAL B-HCG CALIBRATORS (ACCESS TOTAL BETA HCG CALIBRATORS: CATALOGUE NUMBER 33505, PRODUCT CODE JHI, RADIOIMMUNOASSAY, HUMAN CHORIONIC GONADOTROPIN, 510(K) NUMBER K023480.) LOT 010662 WAS USED FOR CALIBRATION. SUBSEQUENT TESTING AFTER RECALIBRATION WITH A NEW CALIBRATOR SET, LOT 017956, PRODUCED REPORTABLE RESULTS FOR BOTH PATIENTS AND THE QC RESULTS WERE WITHIN THE SPECIFICATIONS. THE REPEAT TEST RESULTS WERE NOT PROVIDED. IT WAS FOUND THAT THE CALIBRATOR LOT 010662 WAS EXPIRED ON 09/30/2011. THE CUSTOMER DOES NOT KNOW WHEN THE ERROR BEGAN AND THEREFORE, IT IS UNKNOWN IF THERE WAS ANY CHANGE TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER DHA BECKMAN COULTER, INC. ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1 38 YR