FDA Adverse Event Malfunction Summary report: N

GENTEK¿ HEXALOBULAR SCREWDRIVER, 21 MM

MDR report key: 24019180 · Received January 9, 2026

Report

Report Number
0001038806-2026-00160
Event Type
Malfunction
Date Received
January 9, 2026
Date of Event
October 25, 2025
Report Date
March 24, 2026
Manufacturer
ZIMVIE US CORP LLC
Product Code
NDP
UDI-DI
04251881700428
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER (B)(4).

Additional Manufacturer Narrative · 0

ZIMVIE COMPLAINT NUMBER (B)(4). THE FOLLOWING FIELDS HAVE BEEN UPDATED: B4: DATE OF THIS REPORT. B5: DESCRIBE EVENT OR PROBLEM. G3: DATE RECEIVED BY MANUFACTURER . G6: TYPE OF REPORT. H1: TYPE OF REPORTABLE EVENT. H2: FOLLOW UP TYPE. H3: DEVICE EVALUATED BY MANUFACTURER. H6: ADVERSE EVENT PROBLEM. H11: ADDITIONAL NARRATIVE. ZIMVIE DID NOT RECEIVE ONE (1) ITEM GENTEK HEXALOBULAR SCREWDRIVER, 21 MM FOR EVALUATION. VISUAL INSPECTION AND FUNCTIONAL TEST COULD NOT BE PERFORMED. THE INVESTIGATION HAS BEEN PERFORMED BASED ON THE AVAILABLE INFORMATION USING THE ITEM NUMBER, AND RISK MANAGEMENT FILE (RMF). COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER 2110201830 FOR SIMILAR EVENTS AND NO OTHER COMPLAINT WAS IDENTIFIED. REVIEW COMPLETED UTILIZING KEYWORDS: ¿FRACTURE¿. BASED ON THE INVESTIGATION AND RISK MANAGEMENT FILE, THE MOST LIKELY ROOT CAUSE DETERMINED FROM THE INVESTIGATION WAS SUDDEN BREAKAGE AFTER OVERTORQUING OF THE SCREWDRIVER. THEREFORE, BASED ON THE AVAILABLE INFORMATION, A DEVICE MALFUNCTION WAS NOT ESTABLISHED. WITHOUT DEVICE RECEIPT, THE REPORTED EVENT IS NON-VERIFIABLE. NO FURTHER INVESTIGATION OR IMMEDIATE CAPA / HHE/D ESCALATION IS REQUIRED, AS THE COMPLAINT INVESTIGATION DID NOT CONFIRM THE PRODUCTS WERE NONCONFORMING AT THE TIME OF DISTRIBUTION, AND NO NEW FAILURE MODE, HARM, OR HAZARDOUS SITUATION WAS IDENTIFIED THROUGH THE INVESTIGATION PERFORMED. AT THIS TIME, THE COMPLAINT INVESTIGATION HAS BEEN COMPLETED AND THE RECORD WILL BE CLOSED. IF ADDITIONAL INFORMATION IS RECEIVED, THE RECORD WILL BE RE-OPENED FOR FURTHER EVALUATION.

Description of Event or Problem · 0

DOCTOR REPORTED THAT WHILE DELIVERED SCREW RETAINED IMPLANT CROWN, USING ZIMVIE STANDARD BASE, THE PROSTHETIC SCREW WAS TIGHTENED INADVERTENTLY MORE FREE HAND 30 NCW. WHEN TRYING TO RELEASE THE SCREW TO TIGHTEN CORRECTLY THE HEAD OF THE DRIVER WAS FRACTURED.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
198953 GENTEK¿ HEXALOBULAR SCREWDRIVER, 21 MM DENTAL SCREWDRIVER NDP ZIMVIE US CORP LLC 2110201830 04251881700428

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown