FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 23985251 · Received January 6, 2026

Report

Report Number
1061932-2026-00001
Event Type
Malfunction
Date Received
January 6, 2026
Date of Event
December 12, 2025
Report Date
January 6, 2026
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
UDI-DI
15099590687922
PMA / PMN Number
K140911
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE BECKMAN (BEC) CUSTOMER TECHNICAL SUPPORT (CTS) CONFIRMED THAT THE INSTRUMENT GENERATED ERRONEOUSLY HIGH PLT AND MPV PARAMETER RESULTS. ONSITE SERVICE WAS SCHEDULED. THE BEC FIELD SERVICE ENGINEER (FSE) FOUND THE RBC BATH WAS DRAINING CONTINUOUSLY. THE FSE CHECKED THE SWEEP FLOW CHECK VALVE AND RBC BATH DRAIN VALVE AND FOUND THE RBC BATH DRAIN VALVE WAS NOT CLOSING PROPERLY. THE FSE REPLACED THE RBC BATH DRAIN VALVE (PART A90972) AND PERFORMED COMPLETE BLOOD COUNT (CBC) MODULE PRIME. THE ISSUE WAS NO LONGER OBSERVED. VERIFICATION WAS PERFORMED SUCCESSFULLY. THE ASSIGNABLE CAUSE OF THE EVENT IS A FAULTY RBC BATH DRAIN VALVE. BEC INTERNAL IDENTIFIER - (B)(4).

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THEIR DXH 800 HEMATOLOGY INSTRUMENT, PART B63322, SERIAL NUMBER (B)(6), GENERATED CONTROL FAILURES FOR THE RED BLOOD CELL (RBC), PLATELET (PLT), PLATELETCRIT (PCT) AND PLATELET DISTRIBUTION WIDTH (PDW) PARAMETERS AND R FLAGGING FOR THE PLT, MEAN PLATELET VOLUME (MPV) AND DIFFERENTIAL PARAMETERS. ERRONEOUS HIGH PLT AND MPV RESULTS WERE GENERATED FOR PATIENT SAMPLES. THERE WAS NO REPORT OF AN ADVERSE EVENT. ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO REPORT OF DEATH, INJURY, DELAY OR CHANGE TO PATIENT TREATMENT OR DIAGNOSIS AND THERE WAS NO REPORT OF HARM TO PATIENT OR OPERATOR. PATIENT DATA WAS PROVIDED FOR REVIEW.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
46920 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. REMFG TN DXH800 REMANUFACTRED WITH FLOOR STAND 15099590687922

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown