FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 23979505 · Received January 6, 2026

Report

Report Number
1823260-2026-00068
Event Type
Malfunction
Date Received
January 6, 2026
Date of Event
December 12, 2025
Report Date
February 4, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER (FSE) EXCHANGED A DEFECTIVE SAMPLE PROBE. FOLLOWING THE FSE INTERVENTION, NO FURTHER ISSUE WAS OBSERVED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 882312. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A QUESTIONABLE GLUCOSE HK GEN.3 RESULT FOR A PATIENT SAMPLE TESTED ON A COBAS C 303 ANALYTICAL UNIT. THE INITIAL RESULT WAS 6.97 MG/DL. THE REPEAT RESULT WAS 110 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
490578 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 89 YR Female ENOXAPARIN SC 40 MG EVERY 24 HOURS