FDA Adverse Event
Malfunction
Summary report: N
COBAS C 303 ANALYTICAL UNIT
MDR report key: 23979505
·
Received January 6, 2026
Report
- Report Number
- 1823260-2026-00068
- Event Type
- Malfunction
- Date Received
- January 6, 2026
- Date of Event
- December 12, 2025
- Report Date
- February 4, 2026
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- PMA / PMN Number
- K220134
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
THE FIELD SERVICE ENGINEER (FSE) EXCHANGED A DEFECTIVE SAMPLE PROBE. FOLLOWING THE FSE INTERVENTION, NO FURTHER ISSUE WAS OBSERVED. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.
Additional Manufacturer Narrative · 0
THE REAGENT LOT NUMBER IS 882312. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED. THE INVESTIGATION IS ONGOING.
Description of Event or Problem · 0
THERE WAS AN ALLEGATION OF A QUESTIONABLE GLUCOSE HK GEN.3 RESULT FOR A PATIENT SAMPLE TESTED ON A COBAS C 303 ANALYTICAL UNIT. THE INITIAL RESULT WAS 6.97 MG/DL. THE REPEAT RESULT WAS 110 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 490578 | COBAS C 303 ANALYTICAL UNIT | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 89 YR | Female | ENOXAPARIN SC 40 MG EVERY 24 HOURS |