FDA Adverse Event Malfunction Summary report: N

CAVITRON 300 SERIES G310SCLR(DNA)

MDR report key: 23967306 · Received January 5, 2026

Report

Report Number
2424472-2025-00180
Event Type
Malfunction
Date Received
January 5, 2026
Report Date
January 22, 2026
Manufacturer
DENTSPLY LLC
Product Code
ELC
UDI-DI
D00382703101
PMA / PMN Number
K150535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803.

Additional Manufacturer Narrative · 0

01/13/2026 EVALUATION TECH: (B)(6). EDH DSP/IF/IC/SCAN BOARD DAMAGED. DISPLAY IS CRACKED ALL AROUND THE EDGES. RAN UNIT FOR 25 MIN WITHOUT ANY ISSUES; INSERTS DIDN'T HEAT UP; I SUGGEST CHECKING YOUR INSERTS AND BE SURE TO USE "30K DENTSPLY SIRONA INSERTS" WHEN USING OUR UNITS. DAMAGED HANDPIECE CABLE; HAS HOLES THROUGHOUT THE CORD. WRONG OR MISSING WATER FILTER AFFECTING WATER QUALITY. WILL REPLACE DAMAGED/WORN COMPONENTS AND RECALIBRATE UNIT TO FACTORY SPECS UPON ESTIMATE APPROVAL. ST: 05/21. HPC: 04/21. DHR REVIEW IS NOT REQUIRED BECAUSE THE PRODUCT WAS RETURNED FOR EVALUATION, AND THE DESCRIBED FAILURE MODE IS A KNOWN HAZARD.

Description of Event or Problem · 0

WHILE THE CUSTOMER WAS USING A CAVITRON 300 SERIES G310, THEY ALLEGE THAT THE INSERTS ARE HEATING UP. NO INJURY WAS REPORTED FROM THE ALLEGED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
29062 CAVITRON 300 SERIES G310SCLR(DNA) SCALER, ULTRASONIC ELC DENTSPLY LLC D00382703101

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown