FDA Adverse Event Malfunction Summary report: N

AU400 CLINICAL CHEMISTRY ANALYZER

MDR report key: 2395954 · Received January 3, 2012

Report

Report Number
2050012-2012-00016
Event Type
Malfunction
Date Received
January 3, 2012
Date of Event
November 24, 2011
Report Date
November 30, 2011
Manufacturer
BECKMAN COULTER MISHIMA K.K.
Product Code
CKB
PMA / PMN Number
K981743
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED TWO ERRONEOUS HIGH ETHANOL RESULTS GENERATED ON THE AU400 CLINICAL CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE DOCTOR. PATIENT TREATMENT WAS NOT IMPACTED BY THIS EVENT. QC OUT HIGH AFTER EVENT. PRIOR TO THE EVENT, THE INSTRUMENT HAD A NEW SAMPLE PROBE, NEW LAMP, WASH PUMP REPLACED, AND CUVETTES CLEANED. POST THE EVENT, THE CUSTOMER USE A NEW LOT OF CALIBRATOR AND FRESH REAGENT, CLEANED WATER TANK, REPLACED "BEADED" WATER TANKS ON WATER SYSTEM, AND CULTURED CLEANED. ON (B)(4) 2011, A FIELD SERVICE ENGINEER (FSE) WAS UNABLE TO REPLICATE AS PROBLEM IS INTERMITTENT. VERIFIED ALL ALIGNMENTS, TEMPERATURES AND WASH USAGE. ALL CONSUMABLES HAVE BEEN REPLACED. THE CUSTOMER IS GOING TO RUN ALL ALCOHOLS ON THE AU640 IN DUPLICATE. ON (B)(4) 2011, FSE DECONTAMINATED THE AU400 AND ALL QC WERE WITHIN SPECIFICATION. WILL MONITOR. ROOT CAUSE FOR THE EVENT APPEARS TO BE THE WATER SYSTEM AND CONTAGION OF THE AU400

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU400 CLINICAL CHEMISTRY ANALYZER ACID PHOSPHATASE, NAPHTHYL PHOSPHATE CKB BECKMAN COULTER MISHIMA K.K. AU403-02E N/A

Patients

Seq Age Sex Outcome Treatment
1